287 results matched your search criteria
Forum topic
OneSpan Sign
What are the inbound IP addresses for eSignLive? And do these change with the new Sender UI (i.e. the new *.esignlive.com domain vs. *.e-signlive.com)?
Forum topic
OneSpan Sign
I am trying to create a package and upload a document but I only get the error message "Number of uploaded files does not match number of documents specified in package." I have looked through the API and other posts about this error message. I have even tried to use the exact configu
Forum topic
OneSpan Sign
We are having issues using the API key to archive messages. We are getting a 403 error.
I removed the URL/and package number, but you can see the error below.
Forum topic
OneSpan Sign
Hi Duo, I keep getting Unsupported Media type error below:
{"code":415,"messageKey":"http.status.415","message":"Unsupported Media Type","name":"Unsupported Media Type"}
POST {{TheHost}}/api/packages/CsilES9ZX4XpSucsL-s7t3bFQp8=/bulk_send
Content-Type text/csv
Forum topic
OneSpan Sign
Hi!
When sending some eSignLive packages (.NET SDK), here is the error message I receive for some of the packages I send (it works for others :-S)
What does it mean that my document could not be flattened ?
Forum topic
OneSpan Sign
Hi,
In the CA sandbox environment we ran into the following error when uploading a package using the .NET SDK. The package had multiple signers with the same email address. As OneSpan now supports signers with the same email, we were not expecting to get any errors.
Forum topic
OneSpan Sign
I'm trying to send a new document in a package that has the status: Draft
But I get the error response
Forum topic
OneSpan Sign
We are trying to add multiple documents with Meta Data to the REST API in a single call.
We are able to add a single document with meta data using a call like
POST /api/packages/CexKAcIADCrhmET2TheZdEtnnQA=/documents/ HTTP/1.1
Host: sandbox.esignlive.com
Authorization: Basic XXXXXXXXXXXXXXXXX
Forum topic
OneSpan Sign
Hi,
I have noticed that there are a bunch of different error messages under the EslServerException.
Where can I find a list of all these error messages with their corresponding error codes and error names.
Example:
com.silanis.esl.sdk.internal.EslServerException: Could not create a new package Exce
Forum topic
OneSpan Sign
Hi,
I am using spring boot rest template to create onespan package. I am trying to upload multiple files under key word "file" and json structure as "payload".
But I am getting 400 bad request. I have also checked whether the byte array is base64 encoded or not.