424 results matched your search criteria
Forum topic
OneSpan Sign
Hello,We get the message "At least one signature is invalid" when we open the Signed PDF through OneSpan.We tried to identify issues by searching similar topics, but we could not find the exact solution.It would be great if we can get some ideas about this issue.
Forum topic
OneSpan Sign
Hi,
I tried to upload a document (attached) in the sender UI, it has error message as 'this document failed to upload and maybe locked'. but I tried it in the sandbox, and it's working fine.
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan:
{"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"}
Is there any way to unsuspend my sandbox account?
Forum topic
OneSpan Sign
Hello,
I've created a notarized transaction, when I want to send the transaction (with REST API) i get this error :
Code :400
message : "There is no Notary with a signature assigned to this package."
messageKey : "error.validation.notarizedProcess.noNotaryInvolvedInSigning"
I tried to send the tra
Forum topic
OneSpan Sign
Hi
We are testing boundary conditions for email length and are getting the following error when creating a package.
can you tell us why theis email is being rejected?
: Response code: 400
: Silanis Error Response: {"messageKey":"error.validation.invalidEmail","message":"Email address is invalid:
Forum topic
OneSpan Sign
we are receiving below notofication.
{"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"SIGNER_COMPLETE","sessionUser":"WvkDSx1Y7TwJ","packageId":"ZDpPk7usBE9clU9SHp_PllOB6As=","message":null,"documentId":null,"createdDate":"2019-01-01T12:04:28.213Z"}
We want to get Signer Name f
Forum topic
OneSpan Sign
Hi, i am trying to use the POST api /api/packages/{packageId}/attachment/{attachmentId} to add an attachment to a package but i always receive the below reply.
I am testing it through the swagger of the community portal. Any idea on the reason of the error?
Forum topic
OneSpan Sign
Hi,
I am trying to create a transaction using a template and when I put myself as one of the signers, the tool displays a message saying that the signature settings for the signer will be removed (see the attached image).
Forum topic
OneSpan Sign
Hello,
I was testing to create a package under sandbox mode. However, the package was not created, and an error was thrown instead. The exception message was:
$exception {"Could not create a new package.
Forum topic
OneSpan Sign
Hi. We are getting the following error when we try and create a package.
{"messageKey":"error.validation.verifyDocument.documentExtractError","message":"[error.validation.verifyDocument.documentExtractError]","cod e":400,"name":"Validation Error"}