312 results matched your search criteria
Forum topic
OneSpan Sign
Is it possible to specify the url to a custom company page which contains the iframe signing ceremony? Also, is the signer notification email message/layout to sign a document customizable?
Thanks!
Forum topic
OneSpan Sign
The sender only wants to receive an email once the signing process is complete... is this possible to setup ?
Forum topic
OneSpan Sign
Guys -
I know that when a document is completely signed, your system will send out a notification that we can capture to do whatever it is we need to do with that information. Is there something similar for when a user locks their account due to too many invalid attempts?
Forum topic
OneSpan Sign
I am currently in CST/ GMT-5 but the callback is returning GMT-4 for the createdDate time.
I am on the onespan sandbox could this have an effect?
Edit: updated subject to GMT-0 time
Forum topic
OneSpan Sign
I have tried several times and waited for up to an hour - however signers are not getting notification email... I am able to get the SMS passcode but no email with link to sign... is the environment working?
Forum topic
OneSpan Sign
Is it possible to get the 'locked' status of a signer by using GetSigningStatus(). Currently, the returned status is 'pending', even though the user was locked.
I'm aware there's a callback that can be used, but using GetSigningStatus() flows better with our current code base.
Forum topic
OneSpan Sign
Hi team!
The email will be sent while the package is created , please see the below codes:
PackageId packageId = eslClient.createPackageFromTemplate(currentTemplate.getId(), newPackage); eslClient.sendPackage(packageId);
How to prevent the email notification?
Forum topic
OneSpan Sign
We have embedded the designerView in our portal, but currently we have no way to return the customer back to the initiating screen, leading to a poor customer experience.
It would be great to be able to setup a handoverURL when generating the DesignerView
In alternative, implement also in the desig
Forum topic
OneSpan Sign
Hello,
In the didSynchronizeTransaction protocol, we get a guid representing a signing ceremony id. My backend team need a DocumentID AND a PackageID. Is it possible to get these informations in the callbacks of the protocols? If so, which one ?
Thank you
Forum topic
OneSpan Sign
Hi Team,
We are getting issue while signing complete process for last signer for the given packet ID 9tICttbBe8xTghOAXD_00JM85YU= on eSignLive sandbox.
Can you please check why we get this repeated callback for same signing complete.
Thanks,
A. Rathore