1273 results matched your search criteria
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is?
The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.
Forum topic
OneSpan Sign
Is it possible to bypass the signing or accept portion of the signing ceremony and simply go to a "completed" state?
Forum topic
OneSpan Sign
Hi,
Is there some way that the in-person signing can take place if there is no connection available? Some of our sales people have encountered that in some areas they are trying to do a signing the connection is too slow/unstable or not able to connect at all.
Forum topic
OneSpan Sign
I'm referencing the custom signing ceremony settings, in an attempt to customize the Thank You dialog content.
Forum topic
OneSpan Sign
Hi Team,
I am unable to e-verify and submit the form. Emailed you the form already.
Acknowledgement received from Michael Williams
Regards,
Rajesh
Forum topic
OneSpan Sign
Hello, I am getting the following response, and I believe that I am sending the correct data.
I will copy here the request I am making
request:
{ debugId: 1,
uri: 'https://sandbox.esignlive.com/api/packages/oGGmH-MrSdWrf3hPBMirqiiCgG8=/documents/b98bb1fa64f49dc9003b230c401426c9cf86be
Forum topic
OneSpan Sign
Hello,
Is it possible to sign a document without having the signer to go through the process and click on a signature box?
For instance, we have a website, a user fills the forms, we display a preview to the user and ask for confirmation and the user click on the confirm button.
Forum topic
OneSpan Sign
When a Document is signed for a given Signer, in the call back notification, I see following information
"name":"DOCUMENT_SIGNED","sessionUser":"SignerID2","packageId":"XXXXXXXXXXXXXXXXXXXXXXXXX","message":null,"documentId":"Document_ID"
if we see, message is coming as null.
Is it possible to get
Forum topic
OneSpan Sign
Hello Haris,
Is their a way we can deactivate link send to consumer if role no longer exists .
Thanks,
Navya.
Forum topic
OneSpan Sign
Team,
We have a requirement to customize guest signing room.
Is there a way to customize the Silanis guest signing room that pops up when a notified signer clicks on link provided in email ?
Customization like:
Displaying a custom message instead of the package name on login page.
Displaying a cust