531 results matched your search criteria
Mouse capture error
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ? The method is called in package creation process. In the following are the values for Mobile signature method compare with Mouse capture. I don't see any problem for Mobile signature. // Mobile signature - Error response String response = clie
Email ID change for User Can we transfer all transaction from 1 account to other account.
Forum topic
OneSpan Sign
We have requirement where user are transferred between departments and his/her email ID changing (e.g. [email protected] to [email protected]).
Having two onespan accounts configured on salesforce
Forum topic
OneSpan Sign
We want to have configured branding for two accounts so thinking to have separate accounts.  Question is :
Where To Find Live Account's API Key
Forum topic
OneSpan Sign
Hi, I've found the API key for my sandbox account but couldn't do the same for the live account.
SAML-based Auth
Forum topic
OneSpan Sign
Does OneSpan eSign support SAML-based authentication for Senders through 3rd party providers 
Evidence Summary not being received due to 10MB size limit
Forum topic
OneSpan Sign
You do have a 2021 enhancement request that is on your priority list to increase the MB size.  however in the meantime we are having issues with the ES not being emailed.  We've sent out numerous communications to tell our users to always use their Dashboard. 
Moving a User from One Account to Another
Forum topic
OneSpan Sign
If we submit a ticket and have a user moved from one of our Production OneSpan Sign accounts to another of our Production OneSpan Sign accounts, does this also move their transactions, templates, layouts, etc.?
Document visibility in sender UI
Forum topic
OneSpan Sign
Hi, Is Document visibility available in sender UI?   thanks, Cindy  
what's the difference between signer UI and sender UI?
Forum topic
OneSpan Sign
can you please give me some sample where is signer UI applied ? where is sender UI applied? thanks, Cindy
Creating an API call in Postman
Forum topic
OneSpan Sign
I'm trying to get a senders API Key for CA production do I have postman created correctly?