260 results matched your search criteria
Email and Phone Field
Forum topic
OneSpan Sign
I have certain templates that I have to list the client's email and phone.  I know that the FIELDS has some of the signer's info like Signer Name, Title, and Company, but can you also add Signer Email and Signer Phone?
Signing Completed Email Customization
Forum topic
OneSpan Sign
Hi all, Is it possible to customize the email sent out once the signing has been completed (the one with a link to download completed documents'.  We use e-sign for multiple different documents and want each document to have its own email template.
unauthorized trying to create a document package with python.
Forum topic
OneSpan Sign
Hello, I'm using python and trying to create a document package from the example I downloaded from the forums.
Copy Tool Not Successful
Forum topic
OneSpan Sign
I was running the Copy tool to copy two templates Michigan Treasury Power of Attorney and Michigan Treasury Power of Attorney with Spouse and I keep getting this error. I tried copying All templates and 37 of 41 did copy over successfully.
Creating transaction without X Y coordinates
Forum topic
OneSpan Sign
Hey team, We have a client who are asking this question: "I still have issue creating the transaction without the position X and Y. I tried assigning the layout but still doesn’t help. We want to avoid having to pass in the X and Y coordinate of the signer field and just use the template to automa
forgot password email
Forum topic
OneSpan Sign
Hi, I am the sender, and i want to receive the email when I click ‘forgot your password’ link in the login page.
Call to PackageService.GetTemplates() is returning null
Forum topic
OneSpan Sign
We have been using Silanis .NET SDK for almost a year now and have a separate staging environment that uses the sandbox Silanis environment. However, today, this code below started failing as GetTemplates() is not returning anything.
package attributes in email
Forum topic
OneSpan Sign
Hi Is there a way that custom package attributes can be shown in the email sent to the signers. https://developer.esignlive.com/guides/feature-guides/package-attributes/ For example I might need some additional text in the email for only some of the signers.
Moving a User from One Account to Another
Forum topic
OneSpan Sign
If we submit a ticket and have a user moved from one of our Production OneSpan Sign accounts to another of our Production OneSpan Sign accounts, does this also move their transactions, templates, layouts, etc.?
Additional Fields in Bulk Send
Forum topic
OneSpan Sign
Hi, I understand additional fields can be put in the CSV for bulk send to populate custom data into a transaction by adding extra columns that map to fields in the template. Is there a limitation on the number of fields for each row in the CSV?