2678 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
We plan to used signed documents with our custumer.
The document we will use is already signed by one of our managers.
When we use one signed document, the first signature is lost.
DMN
Forum topic
OneSpan Sign
Is it possible to get the 'locked' status of a signer by using GetSigningStatus(). Currently, the returned status is 'pending', even though the user was locked.
I'm aware there's a callback that can be used, but using GetSigningStatus() flows better with our current code base.
Forum topic
OneSpan Sign
After reading the docs, the solution for this problem says :
Please verify that the PDF exists, and that it has not been corrupted.
I am sure that my pdf exists and is not corrupted, but is not stored in the Bundle ressources directory like the ones in the sample app.
Forum topic
Mobile Security Suite
In our Android application, we enabled the UserAuthenticationCallback.
Forum topic
OneSpan Sign
Question regarding Document Signing Certificate of Completion with session purge: A customer is asking if he could purge an eSignLive session, would the Document Signing Certificate of Completion also get purged or does it maintain a separate record of that? This is for litigation purposes only;
Forum topic
OneSpan Sign
Is there a way to query server status to tell when a server goes down? We just got hit with an emergency maintenance on the Production server but didn't get any notification what so ever. Is there a way to resolve this issue for any future problems?
Forum topic
OneSpan Sign
Hi,
what's the difference between email template 'email.notify.mobile' vs 'email.notify'?
As I known, email.notify is the one send to the signer for signing the document? when the 'email.notify.mobile' is triggered?
thanks,
Cindy
Forum topic
OneSpan Sign
Our application submits signing packets via the REST API and receives callback notifications. Our application is not equipped to send emails, though, and our business line wants to receive an email for each notification. Is it possible for One Span to email the callback notifications?
Forum topic
OneSpan Sign
Does esignlive support fill-in pdf files?
our scenario is that the first signer enters the data in the fill-in pdf & signs it. The document then is routed to the second signer who signs the document to complete the workflow.
please let me know
Forum topic
OneSpan Sign
Hi Support team,
our client is expecting front-end event notification when signing is completed, does OneSpan provide it? not the one registered in the portal.
by the way, client using iFrame to launch OSS.
thanks,
Cindy