2677 results matched your search criteria
Get Document status
Forum topic
OneSpan Sign
Hi, I want to get document status that when and how many times document is opened. when user fills document fields, as I am getting document summary. Please let me know how it is possible I am using nodejs and showing document in iframe Thanks
How to sign a signet document ?
Forum topic
OneSpan Sign
Hi, We plan to used signed documents with our custumer. The document we will use is already signed by one of our managers. When we use one signed document, the first signature is lost. DMN  
Get 'Locked' Signer Status
Forum topic
OneSpan Sign
Is it possible to get the 'locked' status of a signer by using GetSigningStatus(). Currently, the returned status is 'pending', even though the user was locked. I'm aware there's a callback that can be used, but using GetSigningStatus() flows better with our current code base.
Question regarding Document Signing Certificate of Completion with session purge
Forum topic
OneSpan Sign
Question regarding Document Signing Certificate of Completion with session purge: A customer is asking if he could purge an eSignLive session, would the Document Signing Certificate of Completion also get purged or does it maintain a separate record of that? This is for litigation purposes only;
Server status query
Forum topic
OneSpan Sign
Is there a way to query server status to tell when a server goes down? We just got hit with an emergency maintenance on the Production server but didn't get any notification what so ever. Is there a way to resolve this issue for any future problems?
email template email.notify.mobile
Forum topic
OneSpan Sign
Hi, what's the difference between email template 'email.notify.mobile' vs 'email.notify'? As I known, email.notify is the one send to the signer for signing the document? when the 'email.notify.mobile' is triggered?   thanks, Cindy
Callback Notification Email
Forum topic
OneSpan Sign
Our application submits signing packets via the REST API and receives callback notifications. Our application is not equipped to send emails, though, and our business line wants to receive an email for each notification. Is it possible for One Span to email the callback notifications?
fill-in pdf
Forum topic
OneSpan Sign
Does esignlive support fill-in pdf files? our scenario is that the first signer enters the data in the fill-in pdf & signs it. The document then is routed to the second signer who signs the document to complete the workflow. please let me know
front-end event notification
Forum topic
OneSpan Sign
Hi Support team,   our client is expecting front-end event notification when signing is completed, does OneSpan provide it? not the one registered in the portal.  by the way, client using iFrame to launch OSS. thanks, Cindy
Address field
Forum topic
OneSpan Sign
This is probably going to come across as the dumbest question ever. What i am stuck on is basically adding a custom field for the agent to fill in before sending the document to the signer. I can't seem to find the way to do it?? any help please.