53 results matched your search criteria
Opt-out vs Decline
Forum topic
OneSpan Sign
Can you point me to a resource explaining the differences between Opt-out and Decline?
Signer Status
Forum topic
OneSpan Sign
How would I find out if a signer has signed/opted out/declined using the .net API?
Optional Signers or Opt-Out Functionality
Forum topic
OneSpan Sign
There was some talk about removing the opt-out functionality in other threads because it seems as though it is basically the same as "Decline". The package gets put into draft mode as soon as a signer chooses this.
Disabling DECLINE and OPTOUT buttons
Forum topic
OneSpan Sign
I do not want to display the decline and optout buttons to the signers. please share me the spec details how to send in request.
Skipping All Optional Signatures Returning Completed Status
Forum topic
OneSpan Sign
Within our OneSpan build, we have chosen to use optional signatures where a document may have more than one section to sign but a customer has a choice which sections they are approving (e.g. service work order). This has been working well until an edge case appeared in testing.
Decline to Sign
Forum topic
OneSpan Sign
Is it possible to remove the 'Actions/Decline to Sign' option? For our use case, we would rather not have to program to this option. Is it customizable?
change the wording of button
Forum topic
OneSpan Sign
Hi, does the wording for the button such "opt out' or 'decline" can be changed? if so, does it apply to system level or account specific?   thanks, Cindy
thank you message is not consistent
Forum topic
OneSpan Sign
Hi, I found out the message showed in the mobile device is not consistent between 'decline' and 'opt out'. there is '.' in 'opt out' message. see the attachment is it resource change or code change? thanks, Cindy
Unhandled Server Error when declining an e-sign transaction?
Forum topic
OneSpan Sign
See the attached files below. I got a ticket saying that after the user declines an e-sign transaction the user sees an "unhandled server error" page. Is this supposed to happen? Or is some other page supposed to appear?
eSignLive Event Notifications
Forum topic
OneSpan Sign
Is there a way to get notifications from eSignLive when certain events happen? For example, if we send out a document for signature and the person signs or declines the package, is there a way to receive notifications about this so our system can react appropriately?