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172 results matched your search criteria
Error message as "Another Signer must accept or sign before you."
Forum topic
OneSpan Sign
Hi eSignLive, I have one package with in that had only one document. Package contains two signers(lets say A,B ) and the document has one signature block of B. Here is the flow 1.
Window event listener not getting called on consent and doc acceptance in IFRAME
Forum topic
OneSpan Sign
Hi OneSpan Team - We have a requirement where when the ESign doc is loaded in IFRAME , we need to capture events (consent accept , E sign acceptance) via the window listener, we have included the attached JS for this purpose , but seems the events (default included) in the JS are called only for th
Is there a service available to call when user click on OPT-OUT or Accept button
Forum topic
OneSpan Sign
I would like to create my own "Accept" and "OPT-OUT" buttons with a custom message as popup to be displayed when user click on OPT-OUT or Accept button. I would like to know if there is any service available in EsignLive that I can call, when user click on OPT-OUT or Accept button. Thanks, Ram
Unable to retrieve evidence summary
Forum topic
OneSpan Sign
Hi, I am trying to get evidence summary for a package . But it is returning a response with "Not Acceptable" and code 406. Below is the api url and response.
OneSpan Sign as a passthrough of sensitive documents
Forum topic
OneSpan Sign
Is it possible to bypass the signing or accept portion of the signing ceremony and simply go to a "completed" state?
Change text and buttons
Forum topic
OneSpan Sign
Hello teams, Is it possible de change the text :  Read & accept this document I have read and agree to the terms of the eSign Disclosure Document. and also text for Button Accept if yes how can we do that ?
Possible bug in com.silanis.esl.sdk.SignatureStyle.java
Forum topic
OneSpan Sign
This is related to a post by CConverse_lm over a year ago Getting an exception using FULL_NAME + INITIALS signature styles in one document.
download in progress transaction not working
Forum topic
OneSpan Sign
Hello. This is not working. I tried below code and get this error message. I am trying to download an in progress transaction since this cannot be done in the UI. I tried the below code but am getting the below error message.
Downloading Documents Zip file API not working
Forum topic
OneSpan Sign
Hello,I have been trying to test the Download Documents zip REST API and it's not working. I've tried through the sandbox and also via postman but I keep getting the following error: 
View Only package
Forum topic
OneSpan Sign
Is there an option to make a package view only? This would be the final document our users see in our application and they do not need to sign or accept. We are hoping to use eSign for all our document viewing needs.
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