318 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?
Forum topic
OneSpan Sign
When we have a package that has two signers and one signer has completed signing and the other is still pending, when we perform a check status, we are getting the following error.
Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
Forum topic
OneSpan Sign
Using the current print driver v2.2 :
1. I have prior session "A", that is completed prior.
2. I have created a new document signing session "B".
Forum topic
OneSpan Sign
Is there a way I can enforce in a microsoft word template that a user chooses one option from a Radio Group? I do not want to set a default value.
Forum topic
OneSpan Sign
Is there any limit on the number of documents which we can upload to Eoriginal vault by specifying the vaulting_data.We are able to upload the documents upto 8 in a single transaction but when we try to upload more than 8, we are getting error from the OneSpan APIs.
Forum topic
OneSpan Sign
Hi,
I am trying to retrieve a signer authentication token to build a signing URL using the createSignerAuthenticationToken method on the AuthenticationTokensService on the EslClient within the Java SDK.
Forum topic
OneSpan Sign
Hi,
I am trying to use the OSS - Template and Layout Copy Tool to copy a template from my Sandbox test account to our Production account. I enter the Source/Destination API keys and environments and hit Test Connection. I am informed that all API keys are valid.
Forum topic
OneSpan Sign
Hi,
In the CA sandbox environment we ran into the following error when uploading a package using the .NET SDK. The package had multiple signers with the same email address. As OneSpan now supports signers with the same email, we were not expecting to get any errors.