OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

353 results matched your search criteria
"technical":"EsepCommand failed and no fallback available.","messageKey":"error.internal.default","code":500,"message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Forum topic
OneSpan Sign
Hi Team, We are using .net rest api to create transactions. We have one scenario where we are getting error from OSS:
New Signer Experience: Two validation errors instead of one
Forum topic
OneSpan Sign
Code: .withValidation(FieldValidatorBuilder.regex("^\\d{2}/\\d{4}$").required().withErrorMessage("Please enter a valid retirement date (MM/YYYY)"))
Help with error messageKey: error.validation.documentPreVerifyInvalidResponseNumberError
Forum topic
OneSpan Sign
Hi, I am unable to create a package with the JAVA sdk for the attached document. I am getting an eslServerException with a technical message   
"Status" parameter values from "Get transaction" response
Forum topic
OneSpan Identity Verification
Hi Team, I hope you're doing well.
New User Experience Designer
Forum topic
OneSpan Sign
Im using the REST API and doing a POST to /authenticationTokens/sender to get a SenderAuthenticationToken.
IE - Enterprise mode - eSign Page is not displayed
Forum topic
OneSpan Sign
Hi We need to use IE with Enterprise Mode on. But eSign page can’t be displayed when ‘Enterprise Mode’ is selected(there is no problem to display the page when Enterprise Mode is un-selected). Please refer to the attached 2 pictures for details.
Possible changes of uploaded document size after signature
Forum topic
OneSpan Sign
Hi, We need to know that is there any possibility of increasing further the document's size such as uploaded document, audit trails etc. near future for any release of one span server. Because, we are building an application where any increase of document's size will impact our application.
Script-Create create multi user on OneSpan
Forum topic
OneSpan Sign
Dear All,  Currently, we have users around 400 users to create on our OneSpan. We would like to seek you support by providing the guideline and script to run mutli users. Could someone help me, if create 1 by 1 we need to spend more time on it.
16MB limit
Forum topic
OneSpan Sign
It appears that if our senders upload documents close to the 16mb limit then the signers sign when the sender goes to download the documents they are receiving an error (attached below) which we know is NOT a network connectivity issue.
Attempting to Use PHP Sample Code
Forum topic
OneSpan Sign
Hi. I am trying to implement the sample code provided at https://developer.esignlive.com/code-share/php-web-form-application-example/ I have changed the API Key to the API key in my account. I believe that is the only thing that needs to be changed, unless I am wrong.