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Specifying Template Id when creating new package
Forum topic
OneSpan Sign
I'm trying to use the One Span API to create a package from a template. In the list of api calls  https://community.onespan.com/products/onespan-sign/sandbox#/ I sese
Sender Delete
Forum topic
OneSpan Sign
Hey team, We want to delete a sender and re-invited to another account. But when I called the API below: HTTP Request DELETE /api/account/senders/{senderId} HTTP Headers Accept: application/json Content-Type: application/json Authorization: Basic api_key The sender wasn't successfully deleted.
Receiving in-correct document status
Forum topic
OneSpan Sign
Hi, I came across an issue today, we are receiving the in-correct document status when we try to check that from .NET SDK. For Document 1: Package Id : DawPINFPRX_fGrvTnRi0DA6UV0I= Document Id : consent-Buyer API URL : https://sandbox.esignlive.com/api/packages/DawPINFPRX_fGrvTn
Own UI for sign ceremony
Forum topic
OneSpan Sign
I have been using the rest api to create transactions for the signing ceremony. The api returns a token and the transaction id. I have built the url to open it in another browser tab and continue with the signing ceremony.
Cannot connect
Forum topic
OneSpan Sign
Hi, I am trying the sample application.
Signers Status Issue
Forum topic
OneSpan Sign
Hi Team, I have Created a package using "REST API" which has two signers , And when any one of the signer is "Decline" the document the other signer status is also getting "Decline" Basically i should get the one signer Decline And another "SIGNING_PENDING" API URL : https://sandbox.e-signliv
General question on authentication - Basic vs bearer token
Forum topic
OneSpan Sign
In looking at the API reference as well as playing around with the calls in Postman, while Onespan guides users to create a bearer token, often they're not using it, instead passing the API Key in basic authentication. Why is this?
mark dates as read-only
Forum topic
OneSpan Sign
We are attempting to make fields read only in our OneSpan package.  We are trying to use the API to mark them.  We cannot find the way to mark dates read-only.   The preference would be to mark them read only using the API, so that they all work similarly.
4 Authentication end-points
Forum topic
OneSpan Sign
The documentation talks about ApiKeyAuth (being deprecated) and ApiTokenAuth (recommended replacement). Apparently a "Client Id" + "Secret" is combined to create a "Token" but I don't know how this is done for API's below. I am not clear on "single use" vs "multi-use".
Failed to retrieve Session
Forum topic
OneSpan Sign
Receiving this error as we just switched our app over from sandbox to production.