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353 results matched your search criteria
KBA Signer issue
Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
OneSpan integration with Laserfiche Cloud
Forum topic
OneSpan Sign
We are installing the OneSpan integration with Laserfiche Cloud and need some technical help.  
Non-Sequential Signing
Forum topic
OneSpan Sign
I have seen many posts and guides on how to create a Signer Workflow which enables signing in sequence or succession. We have a requirement to allow our signers to sign at their own convenience in any order they choose. Can this be accommodated as well?
Custom consent document
Forum topic
OneSpan Sign
Hello, Our use case: we have to use different consent documents in different cases. The issue: We are using information from the documentation to add a consent document but w
Apex SDK - Receiving Error "message":"Invalid parameters.","code":400,"name":"Validation Error"
Forum topic
OneSpan Sign
We were successfully sending transactions and documents to OneSpan until the start of this week when we started receiving the below error. I have also put the invoking code below, it is based on the Apex SDK. It's a weird error as this was working on Friday.. CallOut:
Signature place holder showing in the background
Forum topic
Intelligent Adaptive Authentication
Hi,
Script-Create create multi user on OneSpan
Forum topic
OneSpan Sign
Dear All,  Currently, we have users around 400 users to create on our OneSpan. We would like to seek you support by providing the guideline and script to run mutli users. Could someone help me, if create 1 by 1 we need to spend more time on it.
SMS phone number recorded in the package details
Forum topic
OneSpan Sign
Hi,
Can we have multiple occurrences of a same signer on a document
Forum topic
OneSpan Sign
Hi Team, We have a document that has three signers whose signature is needed at three places in a document. **Signer 1**, **Signer2**, **Signer3**(So the total number of Signature blocks should appear are 9).
Help with error messageKey: error.validation.documentPreVerifyInvalidResponseNumberError
Forum topic
OneSpan Sign
Hi, I am unable to create a package with the JAVA sdk for the attached document. I am getting an eslServerException with a technical message   
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