629 results matched your search criteria
Setting Package Expiration Date With REST API
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OneSpan Sign
I need to set the package expiration date when I submit a package via the REST API with status=SENT. I have found the documentation on how to do this with the SDK but not with REST.
Using Copy Tool with Subaccounts
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Hi Duo I have a customer that wants  to copy the templates or  Layouts from their FedRAMP Sandbox subaccount to a different Sender in a different subaccount in FedRAMP production
Changing a Sender's SenderStatus
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I have inherited a small (and incomplete) application from a former developer at my company that uses v11.5 of the .Net SDK to manage senders for our account. Recently we used the app to delete a sender via a call to AccountService.DeleteSender().
Attachment - File Type/Extension
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For attachments that are uploaded, how can I get the file extension (PDF, jpg, tif, etc...)? I only see these attributes on OneSpanAPIOjbects.AttachmentRequirement:             this.data = data;
Unable to insert document with an existing package
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Hi, I am unable to insert document with an existing package. My sandbox api key and url work fine.
state of transaction once retention period expires
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Hi -  Can someone confirm to me what the state a completed transaction inherits once its retention date expires? apparently they are deleted after retention period expires rather than archive?  
Two Person Face-To-Face Transaction - PHP
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I have been using this blog post for help in getting my project off the ground. I have been working to create a process in which two people (agent and insured) can do a face-to-face transaction.
Enable 2-way SSL for all transactions
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Hi OneSpan Support Team We're looking to enable 2-way SSL between our application and OneSpan using the Java SDK. Can you please provide some guidance on:
Unable to add Word Documents to transactions
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OneSpan Sign
Hi, This issue seems to have started sometime in the last 24 hours, but I can no longer attach .docx or .doc files to transactions within the sandbox environment. If I attempt to upload via the UI I get the following error after about 30 seconds: "ERROR
Send multiple documents via one transaction ID
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OneSpan Sign
Is it possible to send multiple documents via one API call and one transaction? This is similar to the code in the example, can I just append each file to a new form for the MultipartFormDataContent? ByteArrayContent content = new ByteArrayContent(fileByteArray); c