453 results matched your search criteria
Forum topic
OneSpan Sign
Hi everyone,Signer #1 already signed the contract, and waiting for Signer #2 to sign the contract.However, Signer #2 is no longer in the role and is supposed to assign the Signer #3 (taking over the role of Signer #2) to sign the document.
Forum topic
OneSpan Sign
Hi there,
Is there any way to remove "Click to Sign" and "Click to Initial" text from the signature and initials tag in a word doc.
Forum topic
OneSpan Sign
I'm getting below error
{"Error occured while getting response from handoff -
Forum topic
OneSpan Sign
Hi,
We are noticing that the handover link is not showing after signing all the documents.
Steps to reproduce:
1. We create a package with 4 signers
2. User 1 signs everything works fine, we see the handover link.
3.
Forum topic
OneSpan Sign
Once a customer submits a document for signature, does the system automatically cancel the submission after a certain amount of time? We have an application that is using the .Net API to submit documents for signature.
Forum topic
OneSpan Sign
We are Generating the documents from another vendor WK(Wolters Kluwer) and passing it to onespan Esign.But we are facing issue while mapping the X/Y coordinates.
Because top/left fields of e-sign are calculated from top left of the page and Wolters Kluwer works like x/y coordinates start at the bot
Forum topic
OneSpan Sign
Hi,
I'm having issues setting the expiration date to null.
These are the functions I'm calling:
EslClient eslClient = getEslClient(companyId);
PackageId pkgId = new PackageId(packageId);
DocumentPackage dp = eslClient.GetPackage(pkgId);
dp.ExpiryDate = null;
eslClient.UpdatePackage(pkgId, dp);
Af
Forum topic
OneSpan Sign
Is there a way to troubleshoot why my callback is not working?
Forum topic
OneSpan Sign
After doing some 11.39 SANDBOX testing; seems retrieving Sender via Email works but retrieving Sender via Sender ID does not.