1622 results matched your search criteria
No Role found for signer email
Forum topic
OneSpan Sign
Hi, i'm gettin this error message "OneSpanSign.Sdk.OssException: 'No Role found for signer email ", creating a package, this is the code that i'm using, thanks for the help.
Error When Uploading PDF to Esign Live
Forum topic
OneSpan Sign
I am working on a project where we will submit documents to ESign Live from our electronic document storage system. Whenever the primary application stores the documents electronically, it automatically protects the PDF document from modification with a password.
Salesforce Lightning -Opening Packages using Microsoft Edge
Forum topic
OneSpan Sign
Anyone had problems opening esign packages using MS Edge?  Click opens new tab but returns a user back to the salesforce record without showing the package record
check box
Forum topic
OneSpan Sign
I'm trying to create a new template using a PDF and inserting the "check box".  When a user goes to use the template the check boxes no longer appear. 
eWitness User Creation Error
Forum topic
OneSpan Sign
Hi, when I try to create an eWitness account I get this error message: "The Account of this username already exists". What is the procedure for creating a new eWitness account?
error.validation.signerAlreadyInUse
Forum topic
OneSpan Sign
Hi, In the CA sandbox environment we ran into the following error when uploading a package using the .NET SDK. The package had multiple signers with the same email address. As OneSpan now supports signers with the same email, we were not expecting to get any errors.
Designer URL returns "error.routeNotFound" (.NET SDK)
Forum topic
OneSpan Sign
Hi there I'm just starting out with eSignLive and running through the .NET SDK samples. All the sample code I've tested so far executes fine except for the URL created for the Designer View.
Assigning Delegation for Expired Delegatee
Forum topic
OneSpan Sign
I have a situation where I set delegation to a sender using code that has worked in the past.  The indication was that the delegation was successful BUT it didn't work.  Looking in the UI I figured out that the users had used delegation before and it has expired.  when I reassigned
How to populate package fields with the Rest API
Forum topic
OneSpan Sign
When creating a new package from a template I am trying to populate one of the existing text fields only if I have specific information. How can I achieve this using the rest api?
Detect the event notifier when open the form in a new window instead of iFrame
Forum topic
OneSpan Sign
Hi, I want to open the signer form in a new window instead of loading it in an iFrame, how am I suppose to get the activity status in the original window? Thanks!