1137 results matched your search criteria
E-Sign post authentication error: 401 Mixed case email
Forum topic
OneSpan Sign
I am getting a 401 error when requesting an authentication token for a "SENDER" with a mixed-case email. Other places in the REST API do not require a lowercase value for email in the json. The request I made was:
Authenticate via Email Address
Forum topic
OneSpan Sign
Is there any way how we can authenticate the signing process using email address rather than the phonenumber. The scenario to be more precise is that after eslClient.SendPackage(packageId); When we get the signingUrl back, we would want to authenticate it via email. I have found the authentication
email account invitation html
Forum topic
OneSpan Sign
<a href="$LINK_URL;">REGISTER YOUR ACCOUNT</a>   I was wondering if there is a specific URL I should be including in the html code?
email template Account Invitation
Forum topic
OneSpan Sign
How does this template get generated in French if all we input is the users email address?
account.invitation email error
Forum topic
OneSpan Sign
Support team says my html template is fine but why is this error showing when an invitation is sent out.  
French/English email template
Forum topic
OneSpan Sign
How can I embed a button labelled "version française" within the email template so users can click on the button and see the French version of the templates.
Email Bounce 500 Error
Forum topic
OneSpan Sign
Receiving this error
Branding eMail Signature Block
Forum topic
OneSpan Sign
We use subaccounts and I can use the API to create and rename them.  Is there an API call to get the current email signature block and then assign a new block if needed.  This is the only branding I need to do at the subaccount level because everything else is inherited from our primary
Subject length for emails
Forum topic
OneSpan Sign
Hello What is the maximum length of the subjectline in the emails we can use?  
Signing Completed Email Customization
Forum topic
OneSpan Sign
Hi all, Is it possible to customize the email sent out once the signing has been completed (the one with a link to download completed documents'.  We use e-sign for multiple different documents and want each document to have its own email template.