1592 results matched your search criteria
Mobile signing experience issue
Forum topic
OneSpan Sign
Guys, When we view a non required document on a pc or table, it allows the users to arrow past it. When we take that same loan and view it on our mobile phone, the user does not get the ability to arrow past it. They have to either accept it or decline it. Is this intended?
Signing Room timeout questions
Forum topic
OneSpan Sign
Guys, Can someone tell me what the standard time out setting is for the digital signing room? Is it changeable on an account level? Also, since we getting the user auth token, is this taken into account or does the digital signing room timeout override what is being sent from the user auth token?
Need information for sender account delete and update API call
Forum topic
OneSpan Sign
We are unable to find delete and update related API method call for sender account in eSignLive documentation. We have refereed this page of documentation: http://docs.e-signlive.com/doku.php?id=esl:api:e-signlive_account#get_accoun Please also provide information how we can suspend sender account
Skip sending email to signer those not added in document.
Forum topic
OneSpan Sign
Hello Support Team, We are using designer view for e-signing the documents.  here, we passing multiple signers for document(s).
Can't find the documentid
Forum topic
OneSpan Sign
I am new to the eSign process and need to be able to download a completed PDF document not a zip file with the document in it.
Sign Any Where
Forum topic
OneSpan Sign
Hello Team, As per our understanding on sign any where feature the link of the document will be emailed to the email provided and pin details will be provided to mobile number.If the user doesn't have mobile number or they are not providing mobile number is their any possibility of providing pin
Template with groups
Forum topic
OneSpan Sign
I want to setup a template where  I have setup 2 groups one called Advisors the other called Manager.
Remove "Exit signing" option in in person signing
Forum topic
OneSpan Sign
Hi, We create a package from our Salesforce API and redirect the user to the signing URL in case of in-person signing. Is it possible to remove the "Exit Signing" option from the "More Actions" menu?
Create own template before sending out the package
Forum topic
OneSpan Sign
Hi Is it possible for end-user to create the own document templates by indicating the signature block in doc, pdf files? For example: Open the doc or pdf file in the edit mode, user insert the tags for the signature, then saved the document( we can use rest api to send the document later in the
Creating Package from Action and Error Handling
Forum topic
OneSpan Sign
I have been asked to provide a button action (I assume action since we are Lightning Experience) that will allow users to click on record page to create a Package.