OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Remove signature from package
Forum topic
OneSpan Sign
Hello, Is there a way to clear out the signature from the package without completely signing the package? Thanks, Sushma
Controlling Acceptance Signature Options
Forum topic
OneSpan Sign
Hello, We are setting a particular document in the package to use AcceptFor signatures. The document in question IS NOT the standard eSign consent form. It is another document that we simply want the signer to acknowledge.
Signature Blocks Not Extracted
Forum topic
OneSpan Sign
Hi Haris, Signature blocks are not shown for the payload shown below against attached document. Attached is the Sample.pdf and request payload as below.
Signature position and dimensions
Forum topic
OneSpan Sign
Hi Silanis team- I cannot find any documentation on the unit of measure used for the Signature block position (X,Y) and dimensions (Height,Width). Is it pixels? Points? Inches? Also, if anyone knows/remembers-- we are currently using Version 4.x / hosted of the Silanis framework.
Signature Capture Image Requirements
Forum topic
OneSpan Sign
So I am trying to upload an image to the signature capture section, handdrawn value, and I am having an issue with one file.
Branding eMail Signature Block
Forum topic
OneSpan Sign
We use subaccounts and I can use the API to create and rename them.  Is there an API call to get the current email signature block and then assign a new block if needed.  This is the only branding I need to do at the subaccount level because everything else is inherited from our primary
Signature reason additional information
Forum topic
OneSpan Sign
Hi is there a way to add information to the signature reason that is shown on the PDF when viewing the signature properties?
Adding Signatures/Approvals [PHP]
Forum topic
OneSpan Sign
I tried the using the following but the code is a bit dated. https://community.onespan.com/documentation/onespan-sign/codeshare/php-web-form-application-example   How to add Signatures required for the document?
Retrieve Values From Input Fields Using PackageId
Forum topic
OneSpan Sign
Hi,I want to implement some sort of writeback feature for our transactions to update a Salesforce record upon completion.
Notification Response
Forum topic
OneSpan Identity Verification
There is any specification about the fields that came on the response body of this service? At the documentation, we only can see an example, but we need to know, at least, the fixed fields in order to do some mapping from the information that is extracted from the document validation.