625 results matched your search criteria
Watermark and Printed Name Gone
Forum topic
OneSpan Sign
Recently we noticed the signatures on our documents no longer include the watermark and printed name. One example package is wGpuybDPEhS1c21qL4F_uCSi0WI=
iframe questions
Forum topic
OneSpan Sign
How would iframe behave in the case where there are multiple signers for a document(s)? Will the page we embed auto update (such as it does moving from one document to the next) for each person to apply their signatures?
Popup after signing document
Forum topic
OneSpan Sign
When I signed the document I see 2 popups (I open document in iframe using signing url) First one for confirm "Please click OK to confirm your signatures to this document or click Cancel to review it again before submission"esinglive_1.PNG and second one for completion and redirect"esinglive_2.png"
send Personal Message to signer using apex sdk
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our e-signature use cases.  We want to add personal message to individual signers of the package. Could you please let me know which APEX SDK method we should use to do the same?
How cancel a pending eSign package?
Forum topic
OneSpan Sign
Hi guys, Literally, How the Sender cancels a pending e-signature package? https://community.onespan.com/documentation/onespan-identity-verification/guides/web-service-guide/developer/cancel-transaction 
Single Signer Package
Forum topic
OneSpan Sign
Hello,
Signed Document - Validation Error
Forum topic
OneSpan Sign
Hi Team, When we download signed documents from onespansign using REST API, after opening it, we can see  validation warning as "At least one signature has problem" (Please refer highlighted section from the attachment).
Pre-populate signing date tag in the signing ceremony instead of it just being blank
Forum topic
OneSpan Sign
There are times where we want to merge the signing date but do not just want the tag to result in a blank space in the document. Docusign and other e-signature providers will pre-populate the current date when the signing ceremony is opened.
Cross Site Tracking - Safari
Forum topic
OneSpan Sign
Hi Team, Our applicaiton uses the esign iframe to load the signing package and to capture the signature within our site. We are seeing the below error in Safari browsers whenever the application tries to load the esign iframe. Can you please take a look at the error attached.
Getting a "noApprovals" message on this particular PDF document
Forum topic
OneSpan Sign
For testing I have minimized the attached PDF to just have one field, a single pre-labeled signature.