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145 results matched your search criteria
Replacing Notary workflow
Forum topic
OneSpan Sign
Guys, I know you guys have been improving things for the new signing experience and I wanted to circle around to see if this workflow has been improved. When we want to change notaries for a package do this workflow.
SignerChange in a transaction
Forum topic
OneSpan Sign
Hello, I'm trying to change a signer using .Net API's as below. The code runs perfectly but not sure if the change happened at eSignLive side or not.When the new signer try to access the document he gets an unexpected error.
Text Field
Forum topic
OneSpan Sign
I am trying to update the text field inside a document in my draft package via post and/or put api for updating the specified document. The response is coming 200 on sanbox but wheneve I tried to change the value of the text field, it is not changing at all.   
URL to PCC
Forum topic
OneSpan Sign
You moved the location of the personal certificate client and didn't let your users with on-site instances of OneSpan Sign know about the change. As a result, a few of our users were unable to download it and sign documents.
Watermark and Printed Name Gone
Forum topic
OneSpan Sign
Recently we noticed the signatures on our documents no longer include the watermark and printed name. One example package is wGpuybDPEhS1c21qL4F_uCSi0WI=
activate email sent to client
Forum topic
OneSpan Sign
Hi, I have a scenario for a package with 1 document and 2 signers, only 1 signer required to sign the document. when this package sent , both of the signers received the activate email (1 signer for signing, and another signer just review - no  signature required. 
Changing Silanis "Capture Your Signature" to "Click to Initial" Functionality
Forum topic
OneSpan Sign
Hi, I am currently using the esign live in my web application. I am currently using the "capture your signature" functionality in order to capture signatures at various places in my documents by capturing the cordinates and then send those cordinates so that signature blocks are drawn.
How to update package status to expired
Forum topic
OneSpan Sign
Our application is using e-SignLive for signatures on insurance documents. Our application provides users with the ability to choose wet signatures on paper or e-signing.
How Can I Increase Checkbox Size for Signing Field?
Forum topic
OneSpan Sign
Hello,I am using  signatureBuilder = signatureBuilder.WithField(FieldBuilder.RadioButton("Group3").WithName(fieldName).WithValidation(FieldValidatorBuilder.Basic().Required()).WithPositionExtracted()); 
Signature properties in active documents
Forum topic
OneSpan Sign
Hello,   In the attached image, a signature properties interface we can see the Location: Client IP 172.16.4.81  
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