144 results matched your search criteria
Forum topic
OneSpan Sign
I am trying to update the text field inside a document in my draft package via post and/or put api for updating the specified document. The response is coming 200 on sanbox but wheneve I tried to change the value of the text field, it is not changing at all.
Forum topic
OneSpan Sign
Hi,
We are noticing that the handover link is not showing after signing all the documents.
Steps to reproduce:
1. We create a package with 4 signers
2. User 1 signs everything works fine, we see the handover link.
3.
Forum topic
OneSpan Sign
Our application is using e-SignLive for signatures on insurance documents. Our application provides users with the ability to choose wet signatures on paper or e-signing.
Forum topic
OneSpan Sign
Guys,
I know you guys have been improving things for the new signing experience and I wanted to circle around to see if this workflow has been improved.
When we want to change notaries for a package do this workflow.
Forum topic
OneSpan Sign
Hello,
We need to change the signature appareance of our documents. The idea is to change the background image and the text format .
Can we achieve this?
Best regards,
Forum topic
OneSpan Sign
Hi,
I have a scenario for a package with 1 document and 2 signers, only 1 signer required to sign the document.
when this package sent , both of the signers received the activate email (1 signer for signing, and another signer just review - no signature required.
Forum topic
OneSpan Sign
Hello,
We need to change the email sent to signers. We want to change the from mail, the subject, the body... The idea is only getting the document URL to send our own email.
Can we achieve this?
Best regards,
Forum topic
OneSpan Sign
What are the session timeouts for a signer? How long do they have when signing a document to fill it out, etc...
I don't see a setting anywhere that we can change. Can it be changed by support?
Thanks
Forum topic
OneSpan Sign
Hello,
I'm trying to change a signer using .Net API's as below. The code runs perfectly but not sure if the change happened at eSignLive side or not.When the new signer try to access the document he gets an unexpected error.
Forum topic
OneSpan Sign
You moved the location of the personal certificate client and didn't let your users with on-site instances of OneSpan Sign know about the change. As a result, a few of our users were unable to download it and sign documents.