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Getting documentid for SIGNED document into Notification
Forum topic
OneSpan Sign
We currently received notifications when the package is completed "PACKAGE_COMPLETE" however the documentid property is null. 
Unable to insert document with an existing package
Forum topic
OneSpan Sign
Hi, I am unable to insert document with an existing package. My sandbox api key and url work fine.
Package signed by one signer and not the other gives error
Forum topic
OneSpan Sign
We receive the following error message if the package is signed by the one individual and not the other when we do a check status call. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
Single package || Multiple signers || Anyone can sign
Forum topic
OneSpan Sign
Hi, Is it possible to have multiple signers for a single document and if any one of the signer's signs it, it should be in completed status? Thanks in advance. Lakhan.
Add document to existing package
Forum topic
OneSpan Sign
I was trying to add a new document to existing package and got the following error Cannot edit or delete package.","name":"Access Denied"
Package status is 'InProgress' after signing all documents
Forum topic
OneSpan Sign
Hello, I could see the package is still in progress even though all the signers have completed signing all the documents. We couldn't understand why it happened. Could you please help me out with this. packageid: "RhfCTrfhhO1UKS2A1rQU6FFto_8=" Thanks, Sushma
How to respond to an Event Notification for PACKAGE_READY_FOR_COMPLETION
Forum topic
OneSpan Sign
if (!EventHandler.ContainsKey(NotificationEvent.PACKAGE_READY_FOR_COMPLETION)) EventHandler.Add(NotificationEvent.PACKAGE_READY_FOR_COMPLETION, (EventRequest request) => { // RESPONSE TO Set Status to Completed });
SMS cell length
Forum topic
OneSpan Sign
When I create package via SDK, I got between errors: 1; when I set sms cellphone=64939837
How to add more than one files in a Package
Forum topic
OneSpan Sign
Hello, I am confused how to add more than one files in a Package with different signers. Is it possible in eSign to add more than one files in a Package and get each file status from eSign. Thanks
Adding Columns to the Transactions List
Forum topic
OneSpan Sign
In the Transactions List on the Live Site I only see 5 Columns listed Transaction name, Recipients, Last Updated, Status and Expiry Date Is it possible to add other Columns and make the sortable?