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Access Denied
Forum topic
OneSpan Sign
Can some help me out with this error message?  The first signee had no issues but the second signee went to the package a day later to sign and then received an Access Denied.  Is it possible there was some kind of timeout because they waited a day to sign?  I didn't think tha
esign Mobile
Forum topic
OneSpan Sign
  eSign Document is embedded as an iframe. While the signing ceremony is being performed on  mobile we came across unexpected behavior on clicking of Cancel in the pop-up (which is launched when we tap to sign)  
Auto Purging eSigned Documents
Forum topic
OneSpan Sign
Hello,
Change Font Type used by Signer
Forum topic
OneSpan Sign
Hello, Is it possible to change the font type the signer uses when signing the document? I tried what I found in the documentation regarding the creation of the package   https://community.onespan.com/products/onespan-sign/sandbox#/Data%20Management
Get the next signer and the progress of the transaction
Forum topic
OneSpan Sign
Hello! I am developing a portal where you can see the latest transactions made in OneSpan, as well as the % of progress of the transactions, see the next person to sign and the possibility of resending the signature email to said person.
i cant access to the api
Forum topic
OneSpan Sign
no postman, no python , no this site OneSpan Sign Sandbox | OneSpan Community Platform  
Notification for when the Signer clicks the email link to open the document
Forum topic
OneSpan Sign
Right now when a potential signer receives an email and clicks the link to view the document, there is no way for us to receive any notifications this has occurred.
PDF signature
Forum topic
OneSpan Sign
Hello, I have run into some problems signing PDFs: 1- I was trying to have multiple signature on the same document for the same email and I was not able to do that.
logoUrl property on account object
Forum topic
OneSpan Sign
I have been getting some requirements questions recently related to what our options are for customizing the look/feel of the signing ceremony.
Wrong Order of Consent Document and Contract
Forum topic
OneSpan Sign
Hello Team, I have a problem with the order of the Consent Document and the Contract. I am using API to created the package and send the documents. In the beginning I was sending only a Contract. Last days I did some code changes to add the Consent Document.