OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Is account configurations promoted or copied?
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OneSpan Sign
Hi all, If we wanted to use a source or reference account settings for a target account's configuration, can oneSpan ensure that the configuration is duplicated accurately or is there a chance of human error.
6 different timezones
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If our account owners are all in Toronto but our senders are across Canada  do you suggest that senders set their own personal profile timezone? 
Change Sender's Email and Address
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OneSpan Sign
Hi There, In our application, we are using one particular email for communications and we want the emails that go from eSignLive to the customer using the same email.
Links in document
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OneSpan Sign
It appears that all the links withing PDF document become inactive once document went trough a signing process. i have tried 2 cases and none worked. 1. Created PDF doc with link to a web page. 2.
Get URL
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OneSpan Sign
Hi, User want a popup kind of thing that show all detail of a package. I tried designer mode but it is not working if package is in Signer_Pending mode. Thanks
Is there any issue with Event Notifications in Sandbox today?
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OneSpan Sign
https://sandbox.e-signlive.ca/a/admin/eventnotification   Getting error for all our sandbox (Invalid JSON.) and callback URL is Empty PFA
Accessing a Package's Audit Info
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OneSpan Sign
Sorry for all the different posts, but I thought it'd be better to have each question separately so they're easier to search. Another thing I'm going to need to use is to get the Audit information like in the evidence summary PDF I can download, only the listing of events from the SDK.
callback listener
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OneSpan Sign
Hello, I'm trying to figure out how to program a page on my IIS server to handle event notifications.
Replicate senders
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OneSpan Sign
Hi, I'm working to retrieve all sender from the accounts that I manage in order to generate some reports. I'm trying to figure out what is the best approach to incrementally grab new senders without retrieving the full list again. Do you have any suggestion using REST API's calls?
CreatePackage exception - Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
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OneSpan Sign
I have been using the .NET SDK solidly for about 6 weeks with no issue. My coworker mentioned 2 weeks ago that one day he suddenly could not create a signing package when he could the previous day.