1301 results matched your search criteria
Forum topic
OneSpan Sign
Can some help me out with this error message? The first signee had no issues but the second signee went to the package a day later to sign and then received an Access Denied. Is it possible there was some kind of timeout because they waited a day to sign? I didn't think tha
Forum topic
OneSpan Sign
I have a package that was sent out for signing and was completed successfully. The member is now trying to access the documents to review for their records and have input their Q&A incorrectly too many times. When I open my OneSpan Inbox and look into this package, this signer sho
Forum topic
OneSpan Sign
Hi Team,
I had referred following doc link
Forum topic
OneSpan Sign
I found an issue with the signature box on mobile (I have attached a video).
Environment: Safari, iPhone12
Step to reproduce
Forum topic
OneSpan Sign
Did something with the last release change regarding the signed pdfs? We have an application that uses itext to merge all our signed pdfs together into one pdf and we flatten them as we do the merging. Ever since the last release, flattening them removes all of the signatures. I
Forum topic
OneSpan Sign
I have a border line case, let's say there are two signers. One signer signs but do not click confirm. How do you find if signer 1 has completed the signature ceremony or not.
Forum topic
OneSpan Sign
Guys,
I am having a hard time finding information about setting the timezone for a date field that is captured when the signer is signing the document. Can anyone provide a link where I can find more information or possible provide a coding sample?
Forum topic
OneSpan Sign
Hello,
Is it possible to change the font type the signer uses when signing the document? I tried what I found in the documentation regarding the creation of the package
https://community.onespan.com/products/onespan-sign/sandbox#/Data%20Management
Forum topic
OneSpan Sign
Hi,
One of our client is reporting that the "ESL:MESSAGE:STARTED:SIGNER_COMPLETE" event is not showing in console with Mobile Signing Ceremony, under this scenario:
- Have a signer and three documents, first document contains one signature, second is an accept-only document, third document is a rev
Forum topic
OneSpan Sign
Hey there,
im having a problem with IsRequired propertie:
1 - Through the management console I created a DocumentTemplate (X) where I define all the fields and properties such as IsRequired.
2- Using the API im building a DocumentPackage where I upload a Document and I apply the template X.