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"_x" is being stripped out of emails
Forum topic
OneSpan Sign
We have encountered an issue where customers who have an "_x" in their Email address are not receiving their esignlive Emails. Upon investigating the code it seems the EsignLiveJSONHelper.remove_x(String jsonString) method removes all instances of "_x" due to the naming convention of some objects d
Error while creating a package using sandbox api
Forum topic
OneSpan Sign
Hi , I'm getting this error only on my TEST server , works fine on my local machine. Could you please advise ? Database Exception Could not create a new package.
QR Code
Forum topic
OneSpan Sign
I am new to eSignLive still in the Sandbox, thought I would explore the QR Code. It doesn't seem to work. I created a package using the WEB UI, and for one signature I placed the signature and also added a QR Code.
Iframe Issue on Ipad Mini
Forum topic
OneSpan Sign
Hi Duo,
CeremonyID or TransactionID or PackageID
Forum topic
OneSpan Sign
We build a web application using the Silanis.ESL.SDK to create and manage document to sign. Which is using the PackageID and DocumentID to interact with Esign in order to get the Signing status and download the signed document.
Create a sender session to display just ONE package in package view
Forum topic
OneSpan Sign
Hi, i am trying to integrate our web application with e-signature and display the "package view" for sender in iframe. What i CAN do and what is working is to obtain a session and build a package view for sender: private String getRedirectToPackageViewForSender(EslClient eslClient, Authenticatio
Displaying Signing Ceremony iFrame on mobile Safari Browsers
Forum topic
OneSpan Sign
Hi, This forum has been such a great help so far, that I figured I'd post here on the off-chance you can provide some guidance. We're working on displaying the Signing Ceremony iFrame within our application on mobile devices (specifically an iPad running Safari) and have run into some issues.
Does the 10.13 SDK (.Net) support TLS 1.2
Forum topic
OneSpan Sign
I was reading through the blog found at: https://www.esignlive.com/blog/esignlive-tls-support/, and what I would like to know does the 10.13 (.Net) SDK support TLS 1.2?
Accessibility transaction
Forum topic
OneSpan Sign
Hi,
New Signing Experience Issue
Forum topic
OneSpan Sign
Is there a change in updatePackage call for new signing experience. I am able to generate the package and update the package with settings and roles from old signing experience account but same cannot be done with new signer experience account.
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