141 results matched your search criteria
Forum topic
OneSpan Sign
hi,
when I create package via sender UI, when adding a new signature field, the default type is click-to-sign. Can it be changed so that the default type is to capture autograph?
thanks,
Forum topic
OneSpan Sign
Hi,
I saved the handwritten signature in the account under "Identity" tab, and in the document, I put a signature with "capture signature' type, but when i signing and click the signature box, the saved signature not applied instead of asking me to provide the signature again.
Forum topic
OneSpan Sign
Document Extraction doc.
All of my subdocuments have among others three fields:
A signature field that needs to be captured.
A date field that should be auto-entered.
In some cases, a printed name field that I want filled automatically with the Name given to the relevant placeholder.
The instru
Forum topic
OneSpan Sign
If I choose the signer and the handwriting process for signature type, then the user can see the white window on his phone and apply his signature with his hand or with is electronic pencil (if available on his device).
But the problem with an iphone is the default Safari browser overlap the "confi
Forum topic
OneSpan Sign
Hi Team,
Our applicaiton uses the esign iframe to load the signing package and to capture the signature within our site.
We are seeing the below error in Safari browsers whenever the application tries to load the esign iframe. Can you please take a look at the error attached.
Forum topic
OneSpan Sign
Hi,
Is there some way that the in-person signing can take place if there is no connection available? Some of our sales people have encountered that in some areas they are trying to do a signing the connection is too slow/unstable or not able to connect at all.
Forum topic
OneSpan Sign
I would like to know how to record or archive the signer’s name into the "Other" column of the audit trail for each signing action completed.
Forum topic
OneSpan Sign
We have been using the "name" field in Packages along with "description" field. Is there another field that we could dedicate for our use?
Forum topic
OneSpan Sign
We have embedded the designerView in our portal, but currently we have no way to return the customer back to the initiating screen, leading to a poor customer experience.
It would be great to be able to setup a handoverURL when generating the DesignerView
In alternative, implement also in the desig
Forum topic
OneSpan Sign
I want to request customer to upload his last tax return as part of a transaction. However, customer may actually has the tax return captured in many separate files (e.g.