1039 results matched your search criteria
Error when configuring document visibility
Forum topic
OneSpan Sign
Hi, I got the below error when configuring document visibility, could you please help me to understand what it means? and what could be wrong in my request?
Restrict email to signers
Forum topic
OneSpan Sign
Hi, I have a requirement where I need to get the signing URL like shown here http://docs.esignlive.com/content/c_integrator_s_guide/rest_api/signing_url.htm I able to successfully get the signing URL, this URL will then be embedded in another system for use. As a result, I need to stop the eSL emai
Partially signed document
Forum topic
OneSpan Sign
We are integrating eSignLive in our application and we have a situation where Business would need a partially signed document. In other words, let's assume that there are 3 signers on the document and the details have been passed to eSignLive through the package, Once the first signer has signed, ca
How long do signed packages "live" on eSignLive?
Forum topic
OneSpan Sign
Is there any limit to how long a signed package will "live" (i.e. be available for user download) on eSignLive?
Not apply the same signature to the next signing block
Forum topic
OneSpan Sign
Hello If a document has multiple signature blocks, on clicking the first signing block a popup appears to capture the signature and from the next signature block onwards it applies the captured signature to the signing block.
Radio buttons using text tags issue
Forum topic
OneSpan Sign
Dear all, As you can see from the screenshot attached, normally next to the radio buttons we have the text “Agree”, “I don’t Agree”, which seem to be covered(hidden) by the placeholder markup code in the produced document in the Signing Ceremony. The markup I am using to add the radio but
Sandbox Issues
Forum topic
OneSpan Sign
Guys, I sent this to support yesterday but have not heard back from them as of yet. Case Number: CS0005490 I am having the same issue with two packages that are up in the sandbox right now. I am not able to accept the Default Consent document on any signer.
Connecting to Sandbox
Forum topic
OneSpan Sign
Hi , I am able to connect to Sandbox from my personal laptop, while connecting from my office getting connection refused, do we need to enable open any specific port or modify any firewall settings? Could you please suggest? Error log: Caused by: org.apache.http.conn.HttpHostConnectExcept
Multiple Admin Accounts causing confusion
Forum topic
OneSpan Sign
Hello,  Our organization was recently setup with a Sandbox and Production account, and 3 Admin accounts in each environment. 
Document locks upon signature
Forum topic
OneSpan Sign
I have a question related to some custom fields that we are using in one of our documents we're planning to send through eSignLive for the signature process. At the bottom of the document, we have three fields (in this order from left-to-right): Applicant Name (free form) >> Signature (s