203 results matched your search criteria
Webhook
Forum topic
OneSpan Sign
is there any api to get the status of the signing ceremony like whether the signer signed or not kind of web hook ?
error message "error.eslx.forbidden.userNotAuthorizedToAcceptDocument"
Forum topic
OneSpan Sign
when does error message "error.eslx.forbidden.userNotAuthorizedToAcceptDocument" show up during signing ceremony?
Account setting questions
Forum topic
OneSpan Sign
Hi, 1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?
options to complete a package that requires review from package owner
Forum topic
OneSpan Sign
Hi, We're working on a workflow that would require our users to upload attachments as part of the signing ceremony (to validate their identity when signing in-person).
Removing a Signer after they Decline/Opt-Out
Forum topic
OneSpan Sign
Hello, We're looking for a way for a signer to be able to Decline or Opt-Out from signing, but will still let us complete the package and persist the evidence summary.
Signer email address required?
Forum topic
OneSpan Sign
Might be a dumb question - are email addresses required for signers? Can you add a signer without an email address to an in-person ceremony? Thanks. -- Bryan
Email Go to Documents button
Forum topic
OneSpan Sign
Is it possible to specify the url to a custom company page which contains the iframe signing ceremony? Also, is the signer notification email message/layout to sign a document customizable? Thanks!
optOut effect
Forum topic
OneSpan Sign
Hi What is the effect of a person clicking on the opt out button. Is the effect limited only the current signing ceremony. Or will that person's email be always opted out Thanks Mario
CreateSessionToken vs. GetSigningUrl
Forum topic
OneSpan Sign
Please explain the difference between SessionService.CreateSessionToken( ) and PackageService.GetSigningUrl( ). If I want to embed the signing ceremony in an iframe in a web app, which of those two methods should I use? Thanks,
Auto focus on next signature
Forum topic
OneSpan Sign
Hi, Is there a way during the signing ceremony to automatically scroll to the next signature once one has been signed? Docusign has this feature so I thought esign might as well.