203 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
We can generate package but not signing ceremony token from Safari browser. So, we see that package id is generated but we can not generate token when calling from safari browser.
Can you please help for solving this issue?
Thank you.
Forum topic
OneSpan Sign
Hello,
In the didSynchronizeTransaction protocol, we get a guid representing a signing ceremony id. My backend team need a DocumentID AND a PackageID. Is it possible to get these informations in the callbacks of the protocols? If so, which one ?
Thank you
Forum topic
OneSpan Sign
Hi,
We are going to implement esign in mobile where customers will sign our app from mobile browser. So, we need our iframe mobile responsive but the signing ceremony pdf content is not responsive. Therefore, we need the content in iframe mobile responsive.
Thanks.
Forum topic
OneSpan Sign
Hi,
I'm using the iOS SDK to let the user self sign a pdf document.
I need to define a different UI concept for the signing ceremony screens.
modifying the SDK's storyboard is not good enough in my case.
can I achieve it somehow with your SDK or API?
thanks,
Ram
Forum topic
OneSpan Sign
Hi,
In sandbox, with classic UI, I created the package with 'in person' signing enabled, from desktop, I can see the 'in person' dropdown showed in the signing ceremony, but in mobile device, I don't see the dropdown. is it as expected?
thanks,
Cindy
Forum topic
OneSpan Sign
Hi,
Recently one of our team using ifram to launch the signing ceremony, they said it requires loading 2 times in iframe in order to open the signing page.
any idea?
currently their solution is 1st loading login page, 2nd loading signing URL , then it works.
thanks,
Cindy
Forum topic
OneSpan Sign
Hi,
I am not clean how to use attachment, could you please share an sample code? Also once there is attachment in a package, the sender have to accept this attachment, otherwise the signing ceremony will not be completed?
Thanks
Forum topic
OneSpan Sign
Hi,
in our current on-prem v11.25, for InPerson signing, there is dropdown box for signers to choose who will sign. but same request to SaaS, I don't see the dropdown box anymore. where is the InPerson signing ceremony showed in NSE?
thanks,
Cindy
Forum topic
OneSpan Sign
Hi,
In ceremony layout settings, we have set navigator ( directs the signer to the next available signature) property as true. So, it comes up in desktop, mobile as well but in iPad, it is not showing.
Please, let us know how can we solve this issue?
Thank you.
Forum topic
OneSpan Sign
We allow users to click a sign button on a page that expires rather quickly (2 minutes) and it opens OneSpan in an external browser tab. Does OneSpan have a feature to ping an endpoint during the signing ceremony to keep the session alive on the source page?