165 results matched your search criteria
configure a default signature type at the account level
Forum topic
OneSpan Sign
Hi, I'd like to know hot to  default the signature type at the account level?  
Onespan French Signing- Date format issue
Forum topic
OneSpan Sign
Hi Team, we have a one span configured to send the document signing in french but when they complete the signing our tags in document for Signer's Date [{{esl:Signer1:signingdate}}] is showing the date format as English format rather than French date format. 
Integration with Pega - failed to retrieve session - unauthorized
Forum topic
OneSpan Sign
Hello, I am integrating with Pega and configured everything as per guide. But getting below error. I am passing API Key from my login as "Basic"+"XXXXXX" and using endpoint as - https://sandbox.esignlive.com/api/packages
Push Notification Registration - Mobile Authenticator Studio - OCA
Forum topic
OneSpan Cloud Authentication
The following is mentioned in the user guide
If withInPerson signing is enabled, are the "email.activate" emails sent out?
Forum topic
OneSpan Sign
I'd like the give the user the option to either sign in-person or remotely. We will be using the "email.activate" emails to send out the invitation emails for remote signers.
Email Bounce event
Forum topic
OneSpan Sign
Hi , I have callback listener setup and configured to trigger when there is "PACKAGE COMPLETE" , "PACKAGE DECLINE" and "EMAIL BOUNCE" events. While it works fine with the "PACKAGE COMPLETE" and "PACKAGE DECLINE" events, I am not able to get a response for "EMAIL BOUNCE".
Callback event on designer events
Forum topic
OneSpan Sign
Hi, when adding the signature tags the Designer autosaves the changes. Is there a way to know that signature tags were added or they closed the designer session?
How can I put signer names into the "Other" column of the audit trail after each signing action?
Forum topic
OneSpan Sign
I would like to know how to record or archive the signer’s name into the "Other" column of the audit trail for each signing action completed.
SMS Authentication for Signing Ceremony
Forum topic
OneSpan Sign
Hi, We have been using SMS Authentication for Signing Ceremony. First time when user clicks on link in email, a sms was sent. But after 2hr when user clicks on the same email link again no new code was generated and was able to use the code sent earlier. If this normal behavior?
Signing Ceremony on iPad Mini
Forum topic
OneSpan Sign
We are trying to launch an inPerson signing ceremony from a new IE or Chrome tab/window on an iPad Mini.