604 results matched your search criteria
Notification Email Control
Forum topic
OneSpan Sign
Regarding this thread https://community.onespan.com/forum/disable-email-notification-signer
Error when Multiple Signers With Same Email
Forum topic
OneSpan Sign
Hi, I am getting below error when I am trying to notify signer. {"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name":"Validation Error"}
disabling the Signer email
Forum topic
OneSpan Sign
Hi, We are using the following API to retrieve the signer signing url GET /packages/{packageId}/roles/{roleId}/signingUrl We are controlling the signing process from within our host application by providing the signing url to the signer as an iframe within our application.
One Span Email Customisation
Forum topic
OneSpan Sign
Hi Team, I am using OneSpan sign in CPQ for our client and client requirement is they want to customize email which getting when document is send for signature.Is there any way to cutomize OneSpan Email or Disable One Span standard email template.
Disable the activation email on a transaction by transaction basis
Forum topic
OneSpan Sign
Hi is it possible using the REST API to disable the activation email at the transaction level? For certain transactions we want to send the activation email but for others we are serving the signing URL and don't want the activation email sent.
How to disable after signing completed download document mail in rest API
Forum topic
OneSpan Sign
Hello, Once all user sign the document, everyone get mail of signing completed & download the document link via email. So my question is, I want to disable download email notifications to any singer. So how to do that in REST API?? Please guide me.
Don't send document creation email
Forum topic
OneSpan Sign
Is there a way to stop eSign from sending the document creation email to the signee? We load the document in an iframe and do not wish to have this email sent out, as it enables the signee to sign the document outside of our website. I'm not seeing an option to disable this in the SDK.
Customizing the "someone has added you as a Signer" Email
Forum topic
OneSpan Sign
Hello, Is there a way to add some customization to the email that comes from eSign live to notify people that they need to sign a package?
Exclude Package owner in the Signing completed/download email notification??
Forum topic
OneSpan Sign
Hello, Once all the signing ceremony is completed, there is one email notification getting triggered from "e-SignLive " to all the signers by including package owner in "CC" of that email. Email notification reference is here: Signing is completed for e-SignPackage
Why I am receiving two emails , once package has been sent for eSign
Forum topic
OneSpan Sign
FYI, We have received two emails, 1) Dear Madeva, You have been added as a signer to the eSignature at IBM package "ID-00001507". ......... ........ And it has Go to the eSignature at IBM package buton after some time another email has received.. 2) Hi Madeva, esi