101 results matched your search criteria
Forum topic
OneSpan Sign
eSign Document is embedded as an iframe. While the signing ceremony is being performed on mobile we came across unexpected behavior on clicking of Cancel in the pop-up (which is launched when we tap to sign)
Forum topic
OneSpan Sign
Currently the mobile UI (see attached) is only available on phones. Tablets present the desktop view of eSignLive. Is it possible to have the mobile view extended to tablets?
Forum topic
OneSpan Sign
Steps to reproduce
1- install mobile OneSpan sign app on Pixel 4xl
2- Click on "login to your account"
3- app crashes, no time to enter any logon credentials
See screenshots.
Forum topic
OneSpan Sign
We have the decline option enabled for our packages, but there doesn't appear to be any decline button visible in the mobile viewer?
Forum topic
OneSpan Sign
What is the user experience like with an iFrame on a mobile device? Is it responsive? If not, can the iframe initial load go directly to the signature placeholder? And for the user to review document, panning and pinch zooming would be required?
Thanks.
Forum topic
OneSpan Sign
Hello,
It appears the default behavior for the mobile web experience is to omit the display of the branding logo (the one that would display in the upper left in the desktop web experience).
Forum topic
OneSpan Sign
Based on eSign documentation and my testing, I didn't see an option for the user to decline on the mobile version. I only saw Opt-out. Is decline not an option for mobile?
Thanks.
Forum topic
OneSpan Sign
We would like to not have a button to send to mobile on our HANDDRAWN signature block. Couldn't find option on sig block, any way to disable mobile signing anywhere else?
Forum topic
OneSpan Sign
Guys,
When we view a non required document on a pc or table, it allows the users to arrow past it. When we take that same loan and view it on our mobile phone, the user does not get the ability to arrow past it. They have to either accept it or decline it. Is this intended?
Forum topic
OneSpan Identity Verification
Dear Support Team,