Unable to get signer authentication token - Could not determine session user for
Wednesday, August 7, 2019 at 07:23amHi,
I am trying to retrieve a signer authentication token to build a signing URL using the createSignerAuthenticationToken method on the AuthenticationTokensService on the EslClient within the Java SDK. I am passing in a valid packageId, signerId and email address, and I have confirmed that I am using the correct api key, but I get the following exception:
com.silanis.esl.sdk.internal.RequestException: HTTP POST on URI https://sandbox.esignlive.com/authenticationTokens/signer/multiUse resulted in response with status code: [401, Unauthorized]. Optional details: {"code":401,"messageKey":"error.unauthorised.noSession","name":"Unauthorized Access","message":"Could not determine session user for request."}
The packgeId I am trying to retrieve the token for is Y5clpYOF0gW1Za2HKG6GqyvW4eU= in the sandbox environment. Any direction on this issue would be greatly appreciated!
Reply to: Unable to get signer authentication token - Could not determine session user for
Wednesday, August 7, 2019 at 09:24amReply to: Unable to get signer authentication token - Could not determine session user for
Wednesday, August 7, 2019 at 09:29amReply to: Unable to get signer authentication token - Could not determine session user for
Wednesday, August 7, 2019 at 09:37amReply to: Unable to get signer authentication token - Could not determine session user for
Wednesday, August 7, 2019 at 09:58amHmm, I am still getting issues ... I'm passing Y5clpYOF0gW1Za2HKG6GqyvW4eU= as the vendorSessionId and [email protected] as the email address (trying to omit signerSessionFields for now). The error is the same. com.silanis.esl.sdk.internal.RequestException: HTTP POST on URI https://sandbox.esignlive.com/authenticationTokens/signer/multiUse resulted in response with status code: [401, Unauthorized]. Optional details: {"code":401,"messageKey":"error.unauthorised.noSession","name":"Unauthorized Access","message":"Could not determine session user for request."}
Reply to: Unable to get signer authentication token - Could not determine session user for
Wednesday, August 7, 2019 at 12:51pmReply to: Unable to get signer authentication token - Could not determine session user for
Thursday, August 8, 2019 at 05:40amReply to: Unable to get signer authentication token - Could not determine session user for
Thursday, August 8, 2019 at 05:41am