I believe you meant the "packageSettings" resource in backoffice. Unfortunately, decline / optout reason can't be specified per language until release 11.34 (release note here) when a new backoffice resource "decline.reasons" was available. Few points to notice:
- This resource is specific for New Signer Experience.
- Because opt-out was deprecated in New Signer Experience, this resource only applied to decline reasons
Duo
Duo LiangOneSpan Evangelism and Partner Integrations Developer
Similar to decline reasons, handover text is also locale specific since release 11.34, when a new resource "handover.url" was introduced. This resource also applies to New Signer Experience only.
Duo
Duo LiangOneSpan Evangelism and Partner Integrations Developer
Not really. From my understanding, it might be a trend that settings regarding to string customizations be extracted as account level resource, like "handover.url" and "decline.reasons". While boolean and numeric types of settings remain package level and apply to all languages.
Duo
Duo LiangOneSpan Evangelism and Partner Integrations Developer
Reply to: how to define optout reason in French
Wednesday, March 10, 2021 at 12:24pmHi Cindy,
I believe you meant the "packageSettings" resource in backoffice. Unfortunately, decline / optout reason can't be specified per language until release 11.34 (release note here) when a new backoffice resource "decline.reasons" was available. Few points to notice:
- This resource is specific for New Signer Experience.
- Because opt-out was deprecated in New Signer Experience, this resource only applied to decline reasons
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: Hi Cindy, I believe you…
Wednesday, March 10, 2021 at 12:32pmthanks Duo for quick response, I guess same for HandOverText which is in the package settings as well.
Reply to: Hi Cindy, I believe you…
Wednesday, March 10, 2021 at 12:33pmSorry, when I read your notes again, in 11.34 it's only enable locale for decline reason. how about HandoverText? can not be locale specific?
Reply to: how to define optout reason in French
Wednesday, March 10, 2021 at 12:49pmHi Cindy,
Similar to decline reasons, handover text is also locale specific since release 11.34, when a new resource "handover.url" was introduced. This resource also applies to New Signer Experience only.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: Hi Cindy, Similar to…
Wednesday, March 10, 2021 at 12:54pmok. good to know. does it mean all the settings will be locale specific in v11.34 for NSE?
Reply to: how to define optout reason in French
Wednesday, March 10, 2021 at 01:06pmHi Cindy,
Not really. From my understanding, it might be a trend that settings regarding to string customizations be extracted as account level resource, like "handover.url" and "decline.reasons". While boolean and numeric types of settings remain package level and apply to all languages.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer