jbutterfield | Posts: 2

Maximum number of Signers/Recipients

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Looking to figure out if there is documentation or a reference to the maximum number of signers/recipients one can have in any given document. 


Duo_Liang | Posts: 3776

Reply to: Maximum number of Signers/Recipients

0 votes

Hi jbutterfield,

 

Thanks for your post!

I assumed that you are planning to include a large number signers, may I know the exact number and the use case why you want to add this amount of number?

I don't think it's officially documented somewhere, but considering more signature blocks could cause writing limitation in database and degrade the UX experience. From our daily practice, we highly recommend to keep the amount of signers low, ideally at max 20, but ok if you want to reach 100. But still, number of signers is just one side, but how many fields and signatures you've placed to the document might be the key factor here.

 

Duo


jbutterfield | Posts: 2

Reply to: Maximum number of Signers/Recipients

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Great, thanks for the reply.  Actually much smaller than that.  Many of our documents only have 2 signers.  We wanted to open up the opportunity to have 4 or 5 signers on one doc. It sounds like that is not an issue. I wanted to ensure I wouldn't hit a limit and couldn't see any specifics. Thanks for clarifying.


cindy | Posts: 380

Reply to: Maximum number of Signers/Recipients

0 votes

Hi Duo,

currently our clients want to have 14 signers in one package, from above answer, it seems OneSpan support it, could you please confirm? and also regarding about the performance issue, do you think 14 signers will have some impact?

thanks,

Cindy


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