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Hi, we create a package through REST call(https://sandbox.esignlive.com/api/packages) and upload the files to them incrementally with separate REST calls(https://sandbox.esignlive.com/api/packages/{packageId}/documents). Here are my questions: - For passing the registry data, are we limited to pass that on the creation of the package or can we update the package info with that while the package is still in DRAFT? - is it possible to pass the registry data when doing the rest call to upload the document? https://sandbox.esignlive.com/api/packages/{packageId}/documents Thanks, Sara
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I’m trying to figure out how to add the ability for customers to upload supporting documents to a signing ceremony. Below is the output of what I’m sending to set up a package before json encoding. I’ve looked over the documentation and it looks similar to that but it still isn’t giving the option to upload documents in the signing ceremony. Please advise.
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Hey team, We want to delete a sender and re-invited to another account. But when I called the API below: HTTP Request DELETE /api/account/senders/{senderId} HTTP Headers Accept: application/json Content-Type: application/json Authorization: Basic api_key The sender wasn't successfully deleted. Please advise how we can achieve that. Thanks,
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Hi, We are calling the OneSpan API to retrieve a single PDF document. In the response we are getting a byte stream for the pdf document. Our requirement is to download PDF from onespan and upload it to our backend repository. We are converting the byte stream response from onespan to base64Encoded as it is expected in base64 format in our backend request. Once the document is uploaded it will be available for the user to view the PDF document. Our problem we are unable to open the PDF document. Can you please help with this issue. Please find the attached onespan response from the API call.
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Hi, I have a requirement to set the package expiry date during creation of the package itself. The problem is I cannot identify the suitable Json field where the expiry date can be set so that Onespan can automatically take the necessary actions on it. The java sdk has the solution. But we are using Rest API for our integration. I have gone through the request and response of the API but could not identify the field. API: https://sandbox.e-signlive.com/api/packages/ Need help in resolving the issue. Thanks, Suman
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Signing ceremony is required to collect signature or ‘Click to Sign’ option from user using eSign UI. When user chooses ‘Click to Sign’ option, he or she does not need to sign in signing text pad. Is it possible to pass ‘Click to Sign’ option through any API instead of starting signing ceremony and click to sign on the eSign screen? Our scenario Steps are explained below: 1. Create package in eSign system with ‘Click to Sign’ option. 2. We create our own UI page that contains click to sign option check box.
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Hi, I am trying to get evidence summary for a package . But it is returning a response with "Not Acceptable" and code 406. Below is the api url and response. Please help. https://sandbox.esignlive.com/packages/ZtUzoEKETaktXoVREFuRmuw_r0o=/evidence/summary { "packageId": null, "technical": "", "entity": null, "messageKey": "http.status.406", "messageLanguage": null, "message": "Not Acceptable", "code": 406, "parameters": {}, "name": "Not Acceptable" }