APEX SDK

I'm working on the callbacks into Salesforce. The callbacks are triggering just fine. And the provided code where we are uploading the signed documents into the document object is working perfectly. However, I need to upload the documents into Content Versions instead of the document library.

I keep getting the same error: System.CalloutException: You have uncommitted work pending. Please commit or rollback before calling out

I've redone the code several times to get it to work. Just wondering if anyone else was having the same issue.

I am using a template inside OneSpan to create the package. The template is set up for 2 signers but I would like to remove the second signer using the apex class if there's not one.

I am able to create the roles for both users, then create the package as a draft, then remove the second signer, then change the package to sent. This works. However, is there a way to remove the second signer before creating the package? Or is it best to use 2 different templates [1 for one signer, and 1 for two signers]?

We are grouping multiple forms into a package that will often have multiple signers.  Are there some considerations for handling when a signer declines to sign one of the forms? It appears that declines the entire package.  Is there a more agile approach - such that 2/3 of the forms can still be fully signed even if 1/3 was declined? 

For example:

1 package has 3 forms.

Signer 1:

Form #1: Signed
Form #2: Signed
Form #3: Declined

Signer 2:

Form #1: Signed
Form #2: Signed

We allow users to click a sign button on a page that expires rather quickly (2 minutes) and it opens OneSpan in an external browser tab. Does OneSpan have a feature to ping an endpoint during the signing ceremony to keep the session alive on the source page? 

I am using the apex sdk with language='fr' option on the package, email to the signers comes in french but upon clicking the link where it takes you to the login page, it always shows in English. 

Email Capture:

We are embedding the designer in an iframe.  After the user clicks "Send to Sign" the package moves to in-progress status. We prevent OneSpan from sending the message; rather we send the URL via Salesforce.  What is the best practice to request a new URL to send via Salesforce? When I try to request it I get this error:

I am having trouble replacing the "Placeholder" signers for the template created. I have 2 signers setup as placeholders ('Signer1'). 

I am getting an error error.validation.sendPackage.noApprovals from the Salesforce Package. 

There's plenty of customization on the Apex class and everything works as long as the file is in the Static Resources. However, when I try to upload a file associated with a record, this is the error that I'm getting. For troubleshooting, I'm including an ID of the record I'm pulling the file from in the initial query. 

Good afternoon, we are beginning to become familiar with and use the designer.  In our pattern, we are adding the signer recipients prior to rendering the designer.  Is it possible to remove the OSS portal user as a recipient/available signer?  We see that user as the first available signer in the designer.  Most of our use cases will never use that recipient.

Peter

We were successfully sending transactions and documents to OneSpan until the start of this week when we started receiving the below error. I have also put the invoking code below, it is based on the Apex SDK. It's a weird error as this was working on Friday..

CallOut:

HttpRequest[

Endpoint=https://sandbox.esignlive.com/api/packages/2c-NU-6SlNqyIhDT2Uhew9hueus=/documents, Method=POST

]