Hello, we currently are using e-signature packages (created using the RESTful API) where all signers are fully remote e-signers. Signers must be authenticated by the combination of access to the e-mail address we specify for them plus SMS-based code authentication at the cell phone number we specify.

This, of course, requires that all signers have a verified, private e-mail account and verified, private cell phone number that we have on file for them.

Hi I am trying to perform an in-person signing but I require to authenticate the signer. I have enabled SMS/Security Question authentication while creating the transaction. The authentication mechanisms work fine when the signing process is started from the link sent through email. But it does not work for in-person signing. Is this a bug or am I missing something?