General Questions

Hi, I'm trying to change the default logo. I used the sample script provided in the forum...

...{"src":"http://www.logo-maker.net/images/common/company-logo8.gif","link":""}

 but the new image is not displaying properly.

Hi,

what's the difference between email template 'email.notify.mobile' vs 'email.notify'?

As I known, email.notify is the one send to the signer for signing the document? when the 'email.notify.mobile' is triggered?

thanks,

Cindy

Hello,

In Java, I would like to add a new field where the signer should fill in a date (in a date format DD/MM/YYYY).

• What type of field should it be?
• The signer should be allowed to add either the current date or one from the past. Not a future date. Is there any way to validate it and show an error message in case the validation is not passed?

Thanks,

Michail

Some of our clients demand a stored recording of remote notary audio and video. My understanding is OneSpan does not support the audio/video storage feature.. There are products that position themselves as remote notary products that do this. Before we begin to look seriously at those, can you tell me if OneSpan has capabilities like this on the roadmap?

I have been asked to explore automation of a form that is currently hosted in Excel.  It includes some simple calculations (sums mainly).  Does Sign support calculated fields?

How can you have a clustered configuration with OneSpan Signon. 

I have several servers which I like to have the eSignature service running on them, whats the best way to create a cluster configuration that can run the OneSpan solution in a distributive manner.  

Would such a solution be implemented using a single test account, or multiple test accounts are needed?

Without an enhancement request is it possible to restrict a group of users to only be able to select a template and not allow them to upload documents?

Hi ,

We are using our own twilio to send SMS. Once the User clicks on the link from email , onespan will call the Callback url configured in account settings with the OTP. And we inturn ,send it to the users by our Twilio account

This flow is working fine in development environment .But it is failing in QA as the onespan is calling the callback url as soon as the package created (before clicking the URL from email.) So once the package created immediately receiving OTP
 

Is it have any ways to Integrate the One span with react-native:

* Can we use the one span sign along with react-native? if "yes"
* How we can add to the ability of the user to draw his signature Anywhere on pdf?

So can you kindly provide the docus for above my question?

Trying to upload 13 senders but get the attached error, why?