I found the below information on your web site regarding to minimum software requirement, Could you please provide the details of what specific models are support?
hi,
when I create package via sender UI, when adding a new signature field, the default type is click-to-sign. Can it be changed so that the default type is to capture autograph?
thanks,
Cindy
Hi,
I tried sendUI to use Q&A authentication for remote signing, I found there is no any restriction for answer. I'd like to know if anywhere in the account can set restriction for the answer?
Thanks
Wendy
If we have a common document storage for all sorts of PDF documents, is there a way for a program to inspect a PDF to determine it was signed using OneSpan Sign, and not just a PDF from other sources.
Hi,
in the account setting for the below resource, can I put '"$RECIPIENT_NAME;" as the variable there? if so, could you please provide the sample?
sms.template.passcode (en) : Your passcode for the transaction '$PACKAGE_NAME;' is: $PASS_CODE;
Hi,
I am not quite understand what is the difference between set documentPackageSettingsBuilder.withInPerson() and documentPackageSettingsBuilder.withoutInPerson()? withInPerson can only be set when do signing on site? and withoutInPerson can only be set when do remote signing?
Thanks
Wendy
Hi,
I tried to get email in French locale, but it seems not successful for me. I create package via API, in the package level, locale=fr, in the signer levle, locale =fr as well, but I still don't get email in French.
Another thing is email locale based on which level of locale? package level or signer level?
Hi,
In the email JSON, I saw there is something as below, does it mean when recipient mail got reject, it will let the package owner know?
"bounce-to" : "$PACKAGE_OWNER_EMAIL;"
and what the purpose of those?
"x-esl-package-id" : "$PACKAGE_ID;",
"x-esl-recipient-id" : "$RECIPIENT_ID;",
Hi there! It would be nice to specify that documents ALWAYS attach after a signing package is complete. This currently has to be done per signer and in our industry, I want to ensure that ALL signed docs get sent to ALL signers by default. Is this possible? Or perhaps a possible enhancement where this change can be toggled at the management level for all their signers? Thanks!
Can some help me out with this error message? The first signee had no issues but the second signee went to the package a day later to sign and then received an Access Denied. Is it possible there was some kind of timeout because they waited a day to sign? I didn't think that was a possibility. I've never seen this error. Also could OneSpan have been down at that time? Any suggestions or help would be greatly appreciated.