amunjal's account

Thanks, We are working on the workaround.

Request you to please raise the suggestion for enhancement.

Also when we create a package as inPerson signing, can we stop emails to go out to customer? 

It just causes confusion for customer, they signed inPeron but still have the email in their mailbox to sign the document.

Hi Dua,

Your blog link does not work or is broken.

Regarding the transaction settings: you can check package id: NDMsYEIXsIXLWI-CxYKu2iLsqu4=

So making scenario clear, we let our users to initiate the in-person signing and then pass the device to customer. Now the customer(Signer/Co-Signer) has the device and lets say customer decides to exit the transaction now they see the exit button but exit button does nothing.

In case they go ahead and sign, our integration gets a callback and we close the tab which has the signing ceremony open so they do not have to manually close the tab. BUT when they click exit, nothing happens and they are stuck on that tab. So I was hoping you may have some event notification when they click exit or do something at least when they click exit.

I hope it all make sense.

Thanks

Akshay

Just to confirm, we add a role as usual to the transaction but when adding the document, document must not have the signor merge field for that role, which means that the user added is a reviewer. Am I correct?

@DUO_LIANG

Thanks Duo, that will be great.

can’t we make them required as well?