| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Hi ,
Some of our clients experienced the below issue, when clicking the signature box,… |
||||
Normal topic
Hi, our client tried to delete account in the Owner account via Sender UI, after he clicked 'x' (delete) button, nothing happened in the GUI, but we found there is error in the log, any idea?
… |
||||
Normal topic
Hello,
When we create a package and send it to OneSpan, OneSpan sends an email to the customer to inform him/her that there is a document which he/she can sign. In this email, there is also a link to OneSpan… |
||||
Normal topic
Have tried every possible parameter to PackageService getJournalEntries that I can imagine and every value returns a 404. I added several notary journal entries to package ArdXvFMXC6rdEW6lpzHYhb4T1Pk= can you tell me the… |
||||
Normal topic
Hi Team, When we download signed documents from onespansign using REST API, after opening it, we can see validation warning as "At least one signature has problem" (Please refer highlighted section from the… |
||||
Normal topic
I have been asked to explore automation of a form that is currently hosted in Excel. It includes some simple calculations (sums mainly). Does Sign support calculated fields? |
||||
Normal topic
Question on Remote Sign, where the signer receives an email. If the signing order is set, is OneSpan supposed to automatically email the next-in-order? I have a setup with 2 signers. Using the Role index, they are 1 and 2. (I… |
||||
Normal topic
Hi excuse my ignorance as I am migrating from Adobe Sign and trying to use the text tags to trigger Signer1 fields in my uploaded document. I have tried a few iterations of trying to get a Signer1 Signature field… |
||||
Normal topic
I have one scenario: signer1 doesn't need to sign/accept any documents in the package, in the remote scenario, how signer1 start the signing ceremony to review the documents?… |
||||
Normal topic
Is is possible to add a new signer to a document which is already signed? I tried with below code PackageId packageId = new PackageId("orB4GBrQKn33YIF6XJFgDMGdkb4="); ossClient… |
||||
Normal topic
Specifically the check-box that ensures automatic email delivery of final signed docs.
This is over-written each time to a default un-checked setting, which adds an extra step to the package creation process for user-driven signing.
|
||||
Normal topic
Using REST API to create the package along with the documents and return a response package id. After that, we initiate a REST API signerAuthenticationToken passing packageId and email address of the signer which then redirect to an… |
||||
Normal topic
Good afternoon,
My team is using the On-Premise version of ESignLive. This weekend, we updated one of our environments from version 6.2 to 6.5. We have done this in the past to the lower environments more or less successfully, however… |
||||
Normal topic
I was wondering if there was any way to have a signer sign twice in the signing order. Here's an example of what I'm trying to do...
I work at a university and we want to put our faculty evaluations in eSignLive. So first the faculty… |
||||
Normal topic
Guys,
We are having an issue where a signer completed a transaction and then the transaction went into DRAFT mode. Is there a way to see a history to see what happened and what would have caused the transaction to go into DRAFT mode? |
||||
Normal topic
Hi, In the email template, for example email.decline, is it possible to have more than one bcc email, if so, how to configure multiple Bcc emails with corresponding display_name? the below sample only have 1 bcc email, … |
||||
Normal topic
Hi From sender UI, when user click the download button, it will download all the signed document as zip file, is it possible to include evidence summary for each package when clicking ‘… |
||||
Normal topic
Hi, 1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?… |
||||
Normal topic
Hi, I want to upload customized default consent form for every package, and my account already removed the 'default consent' form. when I tried to upload the form as document id as 'default-consent', this form always in… |
||||
Normal topic
How can I delete a draft? |
||||
Normal topic
The sender only wants to receive an email once the signing process is complete... is this possible to setup ? |
||||
Normal topic
Hello, Where can I find Voluntary Product Accessibility Template (VPAT) for OneSpan Sign mobile application and for this software in general?
Thanks! |
||||
Normal topic
Hi - is it possible to use conditional logic on text tags? For example, if user selects a checkbox, then we want a text field to be mandatory, otherwise it is optional. |
||||
Normal topic
I think this is a dumb question, but do I need Conga to merge SF data into a document or can I use Field Mappings (via Conventions)? For example, I want to place the company name from the account record that the contact is related to on… |
||||
Normal topic
I am trying to find documentation on we can create fields on a PDF that OSS can anchor to. I have Adobe Acrobat CC and can add text fields to a PDF file. I am trying to anchor to the field by the name I gave those text… |
