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As part of our use case there is a statement on a form where the client acknowledges receipt of a document. ideally there would be link on the document which the signer could sign during the signing ceremony if they wanted to review the…
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Hi team, One of our client is encountering an "java.lang.UnsupportedOperationException" error when trying to update document visibility for a package. See their code snippet below:
DocumentVisibilityBuilder documentVisibilityBuilder…
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Hi, I'm looking for a way to modify a signers first or last name as well as email after they've begun signing documents. Is this at all possible? I receive an error when trying to update the signer like in
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I've a request for clarification on the proxy configuration options. When should withHttps be used versus withHttp and what difference does it make? It isn't clear to me that it is straight forward as I've seen sample code showing…
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Our java application runs on WebSphere 8.5.5 and IBM Java 1.8 When attempting to connect to OneSpan the TLS Cipher negotiation is resulting in dropping down to TLS 1 which OneSpan then rejects. So in the java sdk com.silanis.esl.sdk…
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Hey team, One of our customer is asking do we have some logging capabilities in our SDK? They are using Java SDK and they want to know what API calls have been eventually sent out. They are already aware of
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Hi team, I am trying to modify the package expiry date using Java SDK (11.21), even though I am getting 200 success response but it is not reflecting or updating. Please find a piece of code which I have used.
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Please find following requirement condition-1: We have three signers, need to be signed. condition-2: if signer one and signer two had signed and signer three not yet signed, if the package going to be expired in one day then we need to…
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FYI, We have received two emails, 1) Dear Madeva, You have been added as a signer to the eSignature at IBM package "ID-00001507". ......... ........ And it has Go to the eSignature at IBM package buton after…
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Hi team, One of our client is asking about this feature, which was used to be available in Classic Sender UI, while not yet implemented in New Sender Portal. Client is using Java SDK, so is it supported in Java SDK? If yes, could you…
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Currently on an older version of Silanis/OneSpan for an Oracle based Financial System, and thinking about making a move to a different digital signature solution. One of the challenge I see is validating documents and requests that were…
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Hi, we upgrade SDK to 11.25 (was using 11.0.2), we noticed that the locale has been changed in 11.0.2, when we sent 'fr-CA' to SDK, SDK will translate to api package as 'fr' in 11.25 when we sent the same request, SDK translate to api…
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Hi, I'd like to know how to download the flatten version of signed document via REST API? does it also configured in the account level? Currently, we are using something like the below, it's giving me unflatten one. https://dev.esl.cibc…
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I have done following steps for the mentioned package, please let me know if there is issue with the steps, Step 1: package had created and sent with due date ‘2019-12-31T18:30:00Z’ Step 2 : I am Listening ‘PACKAGE_EXPIRE’ event and on…
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need Certification to connect onespan api's from rest template. Could someone help me by providing one span certification . So that i can test from Rest Template .
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Could you let me know what is the difference between e witness and evidence summary?

Thanks

Wendy

 

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Hi 

What is length limitation for emailMessage for both package level and signer level in on-prem version 11.25 via JAVA SDK call? Is it 4000 characters?

Thanks

Wendy

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Hi,

3 separate packages A, B and C are created via Java SDK,  I'd like to know if OneSpan can associate these three packages together based on a unique id and treat these three packages like a…

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Hi,

When an attachment can be added in a package via JAVA SDK? Could you share a sample code?

Thanks

 

Wendy

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We create a package from our Salesforce API and redirect the user to signing url in case of in person signing.

Now, we want the tab to auto close once they click on done button as shown in attached screen. By Closing the tab,…

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Hello,

 

I am trying to inject data into a field on a PDF that is uploaded to onespan. I have the field in the following format

 

[Signer1.Capture1.Textfield1]

 

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Is there a certain data type you are using to generate the Package Ids for packages? I would like to reference the package id.

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  • Does the handdrawn signature uploaded for a signer only display on signature tags that are 'capture signature' rather than 'click to sign,' or is it possible to use the signer's handdrawn signature for both?
  • When…