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Hi, I got an email from eSignLive today saying that, effective January 9 of 2017, all transactions older than 90 days will be moved from the cloud to another database. I'm trying to figure out what this means for our company. Right now,…
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Greetings I'm building an app for a customer using ESignLive. person1 fills in a couple Textbox fields with numbers and signs a document (there is only one place for that person to sign). The document is still open (not complete yet). …
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We have a number of existing layouts and we want to make them shared.  Is there a way to do it via the API>  We's list the layouts and then allow them to tell which ones we need to make shared

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I have a form which I'm using document extraction to pull in fields from, and some of the pieces need to be entered at the signing ceremony.   Is it possible to mask some of those fields as they are considered PPI?  I'll…

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Hi,

At OneSpan Sign Template Fields | OneSpan Community Platform there is a list of fields in the New Account…

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I've noticed that the MaxPageSize value in the PageRequest class has the value of 50,  but I believe the maximum number of transactions (and presumably other items) that can be returned in a request to the API is 100 

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We are an on prem installation running version 7.2.  We have integrated with OneSpan using the .Net SDK.  My question is how large is the message for all recipients field on the package?   We don't want to allow…

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Does anyone have experience using Power Automate with OneSpan?  If so what types of things have you been able to automate?  Do you have a connector or did you develop something custom?

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Hello, I download the tool to migrate the accounts from sandbox to production server. The tool working fine but when migrating all the templates, the sandbox watermark still showing. Kindly, advice how this water mark can be removed in…
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We use SSO so we don't sending out the invitation for users to activate their accounts.  How can I programmatically activate the accounts using the .NET SDK.  I can determine who's pending from the list of senders, but not…

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We have a client that requests a lot of changes to their PDFs, so we've decided to move from pixel-perfect C# signature placements (hand coded), to templates.

The biggest problem I have right now is, in the template there is…

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Hello, I have requirements to allow the user to initial next to a radio button value, so if he selects "agree" value in a radio button, an initial pops up for user to initial. If he selects "disagree", another initial pops up for user to…
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Can you please point me or send me the link to the API/ SDK code to allow for in-person scenario to toggle between signers. Thanks
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Hi, As per my requirement, I need to provide 2 different capture tag for same person. One for full signature and another for "Paraph sign" (Small sign which contains only initial) Right now I am using below signature tag for one sign: esl…
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I'm trying to create a package that has a condition where two fields need to be marked as required if one of two (out of five) radio buttons are selected.

I've tried two ways:

FieldConditionBuilder.NewFieldCondition(…

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I have 3 groups of signers, lets call them Group1, Group2 and Group 3 A document package is constructed in which there can be multiple documents. Group1 and Group2 always need to sign all documents. While Group3 only signs particular…
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Hi, Is it possible to have only one ceremony for two signers ? We want to redirect the users to the signing ceremony, but we would like both signers to sign in that same redirect url. We don't want to redirect to the ceremony for the…
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Hi There, I want to build a package with two different documents with two different signers and Signer 1 will sign on just document 1 and Signer 2 will sign on just document 2, how can I do this under same package? Thanks, Gurvinder
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Team, I want to load two signing sessions for two users on the same browser. I have two silanis live urls (https://sandbox.esignlive.com/access?sessionToken=user1SessionToken and https://sandbox.esignlive.com/access?sessionToken…
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I have some questions about creating the signing url in the .Net SDK and the REST API. Here is what I have so far. I've created a package called "Test". I've added documents to Test. I've added Signers with just firstname, lastname and…
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Hi all, I am just getting through a few cycles of testing in the sand box on my way to uploading and populating large form with multiple signers from an external web app. It seems the documentation is not all the clear how to map fields…
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Hello, I was testing to create a package under sandbox mode. However, the package was not created, and an error was thrown instead. The exception message was: $exception {"Could not create a new package. Exception: Object reference not…
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Hi, i'm gettin this error message "OneSpanSign.Sdk.OssException: 'No Role found for signer email ", creating a package, this is the code that i'm using, thanks for the help.

 String API_KEY = "dzkxxxljQw==";

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Our client is receiving the error message "No Role found for signer email" when trying to send a package. We are creating a custom ID however the custom ID is guaranteed to be different (one ends in -1 the other in -2). only certain…

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Hi,

I'm getting a noRolesOnApproval error when trying to create a template that uses the document visibility feature. My code is attached. Any idea how I can fix this?

Thanks.