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Hello, I hope someone can help me out with this, since I was not able to find an answer to my questions in the documentation that I read on your site. Here is what I am trying to do: 1. Take existing PDF document and add all required…
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Hello Support Team,

I am using .Net SDK for esign designer view. 

Currently, I am using PDF files for esigning that is working as expected.

but, I want to know that how many documents types (other than…

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Hi,

In a package with multiple documents, created using .net SDK,

Is it possible to set a document's visibility during signing ceremony only to the signers on each document, through SDK?

If so, then after…

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When I am running my code there is point where I am assigning the X and Y position to the signers, using documentBuilder.WithSignature, but next to the signatures there is a date field that has to be updated automatically, and I…

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Hello, This was working yesterday, and now I'm getting the following error. There haven't been any code changes on our end. Using .NET SDK version 11.0.0. Could not upload document to package. Exception: The remote server returned an…
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I have looked through the eSignLive documentation but without success. When creating a package, is it possible to restrict signers to be able to view certain pages of the document ? Let's say my borrower Lisa Smith should not be allowed to…
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Hi See Attachment Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red) Is this a…
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I was reading through the blog found at: https://www.esignlive.com/blog/esignlive-tls-support/, and what I would like to know does the 10.13 (.Net) SDK support TLS 1.2? Specifically our .Net solution is using the .Net 3.5 Framework, so I…
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Hi,

 

When OneSpan releases a new version on their production environment, will there will always a corresponding SDK version update as well? How are the OneSpan environment and SDK updates timed?

Can…

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Is there a way to stop eSign from sending the document creation email to the signee? We load the document in an iframe and do not wish to have this email sent out, as it enables the signee to sign the document outside of our website. I'm…
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I have a question, when I did this tutorial
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Hi,

 

Is there any feature in OneSpan (.NET SDK or manual download by owner), that lets the package owner download multiple signed docs from the same package as one single PDF?

I want to leverage the…

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We have a user that would like to download all signed documents for the past week under his account. Would anyone have a sample code on how to do that? Thanks,
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I have seen the example of GetCompletedPackagesWithinDateRangeExample.cs in github from the following link
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After a signing has been completed, I call eslClient.DownloadOriginalDocument and it correctly returns the original unsigned document. However, when I call eslClient.DownloadDocument, it returns the original unsigned document instead of…
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Hello,

I would like to find out how I can download document generated by a sender in the sub account when only API key I have is the owner's from the top most level. If anyone has an example in c# code, that would be great.

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When I'm adding a drop list field, I'm getting error: error.validation.field.ListWithInvalidDefaultValue Here is the code
fieldBuilder = FieldBuilder.DropList();
                            foreach (OptionValue optionValue in…
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Hi, there is a need to create link withing signed pdf document that would point to internal site. Link should be in following form: http://host.com?pid=123k-jksjk&did=3k2k2-kekk where pid is packageId and did is documentid. Question: is…
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Hi,

With the standard PackageBuilder/DocumentBuilder coding, as per the example below, every specific field needs to be included in the single PackageBuilder statement.  With this, every document type must be coded…

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Hello, Our network admins moved our DNS servers yesterday and this morning our esign callback is failing. Failed to communicate with the callback server. URL: https://URL.in.question/Esign/EsignComplete.aspx Payload: {"@class":"com…
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Hi, I am trying to create a document with editable field which user will fill it out. But I cant find how to do it. I have a template pdf which has form fields and injecting Fields with same as pdf form field names.It is working fine but…
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Hi,

We have created a reminder schedule for a transaction using .Net SDK by following this document 

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Hello Team, How to replace Silanis email with custom email to notify consumers from .net SDK. Thanks, Navya.
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Is there a way to use Silanis SDK to validate the signer's email address prior to actually creating the package? The email validation of the SDK during package creation seems stricter than usual email RegEx validations, and recognizes only…
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Is it possible to have it so embedded documents can be signed by users without them needing accounts?

 

User accesses out system (we have their name and email)

Can we create a transaction for that user…