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Is there a table of valid timezone id's that the SDK will accept when creating a new package? We're currently trying with:
 

.WithTimezoneId("America/New_York"); //EST

 

However the package…

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Hi Team,

I am trying to create a transaction. I am the account owner. I am adding 'X as a signer, but when I retrieve the transactions, I am also added as one of the signers in it.

Is there any way to exclude …

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Hi friends,

I have an issue with signing data from the web interface. DatePicker fails on open and I can`t select date.
Javascript error "TypeError: Cannot read properties of null (reading 'length')";

I using…

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We have a client who wants us to send the Invitation Email to begin a signing session to a customer's cell phone as well.  They claim that some of their customers don't have email (!) and only have cell phones, and that their…

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Hi,

 

I am using api key for authentication, retrieving template works fine but when i tried to create package it thrown 403 forbidden error.

 

We might be missing some settings on the…

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Hello, I recently updated the api version for Silanis.ESL.dll from 10.3 to 10.13, after doing so the code that I'm using to dynamically build the packages for getting signed no longer works. The test code that I use with hard coded values…
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Hello, Is there a way to find the document in the package on which we received signer_complete or package_complete event? Thanks, Sushma
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Hi there, We are loading our documents in an iframe and are encountering errors with client browsers that have Third-Party Cookies disabled. Here is a sample of the error that is shown in the browser console:
Refused to…
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Hi, I came across an issue today, we are receiving the in-correct document status when we try to check that from .NET SDK. For Document 1: Package Id : DawPINFPRX_fGrvTnRi0DA6UV0I= Document Id : consent-Buyer API URL :…
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I'm wondering how I can make the text area name "Commentaire" in the pdf filled correctly. The text in the document does not appear correctly and is always on one line. I'm using a code similar to this : var documentBuilder =…
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I am using the Silanis.ESL API in C# and am having the following issue. In a document with multiple signatures I would like to insert the date of the first signature (chronologically) at a specified location on the document. Thank you…
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Hello, 
 

I have a scenario where I have a signer that is attached to a package but does not have fields to sign on a document. I am able to generate the url for the signer using this line of code in .NET

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OneSpan recently implemented "Signers can now: (1) upload one or more supporting documents to a transaction before the transaction is completed; (2) upload multiple documents in a single attachment.".

How do I turn…

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For over a year I have been creating packages using a JSON string as the package name (something like "{ApplicationId: 1033}").  I do this because the package name comes through in the event callback notification, and I can easily…

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I updated from 11.33 using the downloaded SDK, but found the NuGet for 11.35 today, but am having issues resolving the ESLClient class from the NuGet install.     I tried a using for each namespace in OneSpanSign…

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Hello,

I would like to find out how I can download document generated by a sender in the sub account when only API key I have is the owner's from the top most level. If anyone has an example in c# code, that would be great.

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We have a client that requests a lot of changes to their PDFs, so we've decided to move from pixel-perfect C# signature placements (hand coded), to templates.

The biggest problem I have right now is, in the template there is…

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Is it possible to pass a pre-filled PDF into or with the usage of a template? That way we can use the template for signature placement but use our filling services to fill the rest of the data.

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We have integrated with OneSpan using your .Net SDK (version 11.12.0.0 ).  We are experiencing a scenario where we have a transaction has 1 document, 1 recipient and 1 attachment request.  The document is…

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Hi,

I am developing a tool for creating packages for different senders under our OneSpan account.  Can you tell me how to determine which API key to use for the different senders?  The user account with the "Owner"…

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Hi guys,

 

We’re using the Silanis.ESL.SDK implementation of your API services and a big part of the services are…

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I've tried to send a new transaction without success for different reasons. I've resolved all of them but this one does make sense since I have different customIds and data like email can be the same for differen Signers, What am I…

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Hi,

At OneSpan Sign Template Fields | OneSpan Community Platform there is a list of fields in the New Account…

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I'm not having any luck with the code below to retrieve approvals. It's not outputting anything. Any ideas why?

 

using System;
using System.Collections.Generic;
using System.Diagnostics;

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Hi Team,

I have multiple pages contract which has multiple signers.

For a specific signer, i am trying to add a input text field.

I am able to add the field but I am interested to make the field required…