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Hello,

I received an error message on trying to create a OneSpan package with the error code: "The number of Pre-Verify results does not match the number of documents that were sent for verification."

I don't have…

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How to get the relation ship between sub accounts through get api

so that i can programatically create relation ships while creating a sub account
(parent > child > grandchild)

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Hi Duo, 

We are giving the user the option of changing the transaction status to draft once send to sign until the buyer signs the document. We are applying approvals without using the signature field for an agent who has…

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Good day,

I am using postman and have a few routines using the (CA) Sandbox API key and query layouts by email ID, which was working.

I have another routine where I can delete the layout based on the ID copied from…

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Guys,

 

Is there a way to get some kind of conditional logic based on which checkbox is checked? If I have 2 checkboxes, we want to have a different set of text boxes for each checkbox that will be required to…

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Hi Team, 

I am trying to consume the OneSpan ESign REST API in my Outsystems Application. For that I am using the Add Package method. I am passing the parameters as request but the package generated is showing the…

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Hey guys.

 

I'm developing a connector with Digibee as listener of the Callback Event Trigger, although event after providing the API Key in the Callback Key field, the Callback event is getting 401 Unauthorized…

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Hello,

Is it possible to change the font type the signer uses when signing the document? I tried what I found in the documentation regarding the creation of the package

 

https://community.onespan…

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We have several templates that contain too many input fields for accepting user inputs. Nowadays, we have a requirement to update the content of the document used in the template, even if it is a minor word change at the bottom section…

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Hi All, I followed instructions provided in https://developer.esignlive.com/guides/feature-guides/text-tags-extraction/ "REST API" tab Also "Code Share" hyperlink does not have any code sample to download. Using postman REST API client…
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I tried the using the following but the code is a bit dated.

https://community.onespan.com/documentation/onespan-sign/codeshare/php-web-form-application-example

 

How to add Signatures required for the…

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Hello all,

My goal is to enable an admin person to easily assist with a signature package (they will be the sender) but where the admin person is strictly the sender and will never be a signer.

I am exploring the…

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Hello, we currently are using e-signature packages (created using the RESTful API) where all signers are fully remote e-signers. Signers must be authenticated by the combination of access to the e-mail address we specify for them plus…

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Is there an API endpoint that allows API clients to delete set of fields in one API call?

I have a OneSpan Sign template with a grid of 50 rows. Each row has a checkbox fields. Based on the data displayed on the row (using…

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I have a template with a grid of 50 rows. Each row has a Label field and a checkbox field. Values for label are supplied thru `Package\{{PackageId}}\Clone` endpoint.

Question - is there a way to hide / disable (preferably hide…

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Hello everybody. 

Is there a way I could have intregrations Api code? 

I need to check code about checkboxes.

Thank you! 

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Is there a way to customize email template variable (specifically $PACKAGE_OWNER_NAME) when we create package using `Clone` rest API ?

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HI two questions about "createdDate" in callback json payload - 

    1. Is "createdDate" a timestamp of when event occurred?

    2. If "createdDate" is a timestamp of when event occurred,…

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Is there a way to apply validation rules on field values during signing ceremony? We have bunch of phone number fields and email address fields. We want to make sure that signers enter these fields in a specific format.  

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We are trying to test how well text tagging will work for us and cannot get a simple field to populate with data. I'm sure it's just a text tag/or json payload issue.

Payload:

{"status":"DRAFT","type":"PACKAGE","name…

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Hi I got the following error when creating a package. Can you please give me a detailed explanation of this error. {"messageKey":"error.notFound.signerNotFound","message":"The specified signer cannot be found.","code":404} Regards …
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Hello

How can i change this name (Bim kum)  in an of email sent by onespan for requesting signature by using onespan API while sending emails for signing.

 

Bim kum has added you as a Signer to "…

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Is there a way to explicitly set tab orders of fields? I want to set the order in which fields get focus when signer hits 'TAB' key on keyboard to navigate between fields.

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Re API documentation I expect ALL documents associated with given Package will be returned in Zipfile from this call ->api/packages/{packageId}/documents/zip call

During testing only two Documents were returned; a)…