| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
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I started getting 500 errors from onespan api when try to get signing url for a package role
http response received: { |
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We’ve seen an error a few times in the past week or so (screenshot attached.) During signing, after clicking Confirm on one doc we get a server error as below. We have to close the modal and restart signing, which… |
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Hi, I have a method to Retrieve the attachment: public async Task<byte[]> GetAttachmentContentAsync(string packageId, string attachmentId) _httpClient.DefaultRequestHeaders… |
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Hi there,
I just start to use this function in our platform, and when I try to fetch all packages' info, I notice the response only contains 1 package details even the "count" value is 2.
Could you pls help to check? Thanks a lot in… |
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Hi,
There is a confusion when we use the callback function, is there anyone to give some advice?
The callback url is based on our application.
And this path is correct when running directly in the browser, however there is no reaction… |
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Hi
For the package id 3W4u7y3fgdBUMmSE0ZciFWdUzNo= , the disableDownloadForUncompletedPackage was set to false
however I cannot see the download button during the signing ceremony
Please see the attached screenshot.
Thanks
… |
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Hi
I want to Specify/ restrrict the Documents a Recipient Can View.
The following link has java and C#code
https://docs.esignlive.com/content/c_integrator_s_guide/sdk/c_managing_documents/document_visibility.htm?Highlight=document… |
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Hi
Can we search for packages based on the signers First Name and Last Name .
Regards
mario
|
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Hello I created a package but removed the Electronic Disclosures and Signatures Consent.
So I have a package with just one document. But when I try to sign it using the api call /packages/package_id/documents/signed_documents, I am not… |
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Hello,
I am trying to fill PDF form and upload and then change status to SENT to publish it. But Status SENT is not working. I am facing issue with that. It give error "The requested URL returned error: 400 Bad Request".
I am able to fill… |
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I am tryng to change my working code from uploading a single PDF containing a "stage" of forms to upload each form selected from the "stage" as a PDF. Many of the stages select forms which do not contain signatures, so I am not getting any… |
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Hello,
I have added signer SMS verification before sign of document. It show SMS sent. but user don't receive any SMS. even if user request SMS while sign, it say SMS sent successfully, but don't get any SMS. Here is the code. There is… |
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Guys,
I cannot seem to find documentation on how to create radio buttons and groups. Do you guys have any examples or documentation that you can point me to? |
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Hi,
we create a package through REST call(https://sandbox.esignlive.com/api/packages) and upload the files to them incrementally with separate REST calls(https://sandbox.esignlive.com/api/packages/{packageId}/documents). Here are my… |
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Guys -
Is there an API call where I can return the document list by signer? I know I can get this information just by doing a GET to the package but that also brings back more than what I need. I can also do the DocumentVisibility API… |
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Hi , I see there is an api to get the status for a package or a transaction . In same way can we able to get he status for the document and signer level.
Thanks Naresh S |
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Hi , Signer has to input group of numbers together say SSN . How we design that , is there any specific input type available for this ? |
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Hi, Is it possible to inject the values using field names rather than ID , since its becoming very difficult to send values using id because if we have four environments each time its very difficult to inject values… |
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I have created 5 checkbox , how to validate atleast one has been checked . |
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Getting the below error for the url path- https://sandbox.esignlive.com/api/packages , https://apps.esignlive.com.au/api/packages. |
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We are using the completion report API to retrieve the completed transactions from all senders. Using this (/api/reports/completion?status=COMPLETED&from=2020-03-01&to=2020-05-13), service did not return all of… |
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I am trying to create a package and upload a document but I only get the error message "Number of uploaded files does not match number of documents specified in package." I have looked through the API and other posts about this… |
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This API call requires {senderId} but when I use my "name" or "email" it does not work, nor does it work for any other value I could think of to try. The documentations says "The unique sender id" but what is that value? where does it… |
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/api/packages?predefined=all&from=1&to=99999&predefined=all returns { "results": [],<… |
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Getting the following error when I try and create packages in my sandbox: Could not create a new package Exception: HTTP POST on URI https://sandbox.esignlive.com/api/packages resulted in response with status code: [400, Bad… |
