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When I do PUT request to /api/packages/{package_id} with request payload as { "status": "DRAFT" } I get error response as { "code": 415, "entity": null, "message": "Unsupported Media Type", "messageKey": "http.status…
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Hi there, I am experiencing the error saying Unauthorized Access with the valid package ID "X8hRTbGl7GkXkdKoVxwJ92a6fqg=" when trying to create session token. I don't know why. Please advise. Thanks, Eddy
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Hi I am trying to CreatePackage and upload using Rest APIs. Below is my JSON String and attached is the PDF. This used to work in may 2017. Now the PDF file is getting flattened ignoring signature blocks. Are there any changes post…
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Hello, I'm having a hard time structuring my JSON payload to reflect what I want to appear in my package. The documents have already been merged with *MOST* data via another source, but I do need to add some information to one of the 3…
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Hi, Is there any REST API for getting a current status of a particular transaction in esignlive account. Thanks, Kartee
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Hi All Hoping someone can shed some light on this. I'm using the esl text tags in a document i'm uploading. My package json which works fine. The problem i have is when i put a negative offset - {{*esl:signer1:textfield:offset(10,-10)…
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Team, I was exploring REST API for one of our need, where, we need to download all the documents for all packages that has been completed for a given day. I see Reports option where you can git list of completed packages for a…
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Team, We have required to have the Auto signed by the user , i.e we wanted have a check box on the UI that says Acknowledge and when the user check's this box the Document should be marked as "Signed by XYZ on datatime" on a specified…
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Hello, I am having a problem where documents in the signing package appear to be ordered randomly during signing. We always send the documents in the same order. Is there any way to ensure the order of the package using the documents<…
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I'm trying to add a role to an existing package in draft status. I'm getting
{
    "technical": "",
    "packageId": null,
    "messageLanguage": null,
    "messageKey": "http.status.415",
    "entity": null,
    "code": 415,
    …
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Hi Haris, I would like to quickly clarify on the below approval format where I noticed that even if the page detail is not provided it works fine to realize the exact text to place the textfield using text anchor. “approvals”: [ { â…
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I want to keep track of my customer's usage for billing. Do I need another key segment or is the PackageID globally unique? My customers will have their own accounts.
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When a Document is signed for a given Signer, in the call back notification, I see following information "name":"DOCUMENT_SIGNED","sessionUser":"SignerID2","packageId":"XXXXXXXXXXXXXXXXXXXXXXXXX","message":null,"documentId":"Document_ID" …
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Hello, We are in exploring REST API for creating a package with a signing document. Thanks to the good developer resources on this site, we could accomplish this part but the challenge we have is the document resides on a Cloud platform…
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I have been getting some requirements questions recently related to what our options are for customizing the look/feel of the signing ceremony. I've found this documentation - http://docs.esignlive.com/content/c_integrator_s_guide/sdk/k…
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So I was able to create a package, with a field which is placed on the first page. How can I say that the field needs to be on every page?, or only on the last page, keeping in mind that I don't know in front how many pages the file…
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Apart from the feature guides, where can I find the complete documentation for all the REST API features available? In some cases, I found different examples, and the URI was different. I am looking for an article either online or that…
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Hi Team, We are using rest API to communicate with esign live . when we create and send document we are using the below url . https://sandbox.e-signlive.com/api/packages Once we send…
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Hi, does the URL given by https://sandbox.esignlive.com/api/packages/{id}/roles/{id}/signingUrl expire? If so, is it configurable? Thanks, Jimmy
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At my work place, we are trying to get a Sender Authentication token for a package using the below information /api/authenticationTokens/sender Authorization and Accept Headers are included. In Body, in the request payload, inlcuded…
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Hi Team I would like to sign all the documents on behalf of sender and multiple signer using a package id. I don't want to go through the each signer using eslClient.signDocuments(packageId, "Client1") (bulk…
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Hi, I'm working to retrieve all sender from the accounts that I manage in order to generate some reports. I'm trying to figure out what is the best approach to incrementally grab new senders without retrieving the full list again. Do you…
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Hi , Enabled the Callback timeout to be configured to give the Callback endpoint extra time to process a Callback request. For above change where can we add timeout settings is it account level or need to append time out parameters to…
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Hello, We have decided to utilize the event notifier to allow us to manage an integration with an in-person signing session to help us control our iFrame. We have it working great when there is a single signer, we receive the Signer…
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Hello, I have a question about evidence summary. Is it possible to custom it? So, for example, change the logo or the title? (See Screenshot) Godinas Maxime,