| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Hello,
I'm currently using the REST API to upload a package. The package has 2 signers and 3 documents.
First Document (Requires only Primary Signature)
Second Document (Requires only Joint Signature)
Third Document (Requires both… |
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Normal topic
Hi Team,
I created an application to use your API, Recently i got new requirement that once package is Signed will download the Document but its in Secured format to get the file with Out Password secured i got to know that we can Use the… |
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Normal topic
Guys,
We've noticed that when we have a notarized package, the users are not able to download the documents until after they sign and confirm the document. When there is not a notary associated to a package, the user can download the… |
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Normal topic
Hi,
Do you have a sample code on how we can convert the byte stream response returned by GET /packages/{packageId}/documents/zip API into a zip file from the returned bytes.
Thanks
Rajesh
|
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Normal topic
My Operator id configured with Production env (US2). I could not find the API key in the integration tab of the Admin Page. How to get a API key for PROD environment . Kindly let me know the End Point URL for the production env API's. |
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Normal topic
Hi,
We are getting the below error when trying to retrieve documents zip. I have copied my code below. We are using a proxy to connect to one span sandbox url. Can you please help with this issue.
Error:
"406 : {"messageKey":"http.status… |
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Normal topic
Hi ,
Please assist with "Could not download the documents to a zip file. Exception: Unexpected character encountered while parsing value: <. Path '', line 0, position 0." exception.
Here's the code piece that produces error<… |
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Normal topic
Please provide directions on how to get transaction details (specifically name and description) upon package download.
Regards,
Alexander |
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Normal topic
Get sender ids by owner’s api key
API Call : https://sandbox.e-signlive.com/api/account/senders
We are trying to retrieve the senders by owners API key. In the response it returns only one sender where we have multiple senders. Can you… |
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Normal topic
Hi, please assist with the following issue:
I was able to successfully receive a transaction callbacks and download multiple packages. However, each morning, upon initiating very first transaction I receive "eSignLive Callback failed."… |
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Normal topic
Hello there,
I just have a quick question regarding the signing ceremony that one of the QAs is experiencing.
Occasionally, the signature box breaks way off the page and ends up showing up in the corner. I've attached a screen shot that… |
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Normal topic
Hi, I'm trying to follow the example https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-rest/ however there seems to be conflicting information between the required fields listed there and the ones listed on… |
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Normal topic
Hi,
I'm trying to implement Field Injection, but when I post to the payload to /api/packages, I get the following error. "messageKey" =… |
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Normal topic
Hi team,
We have a client who's asking whether there's a way to get when an attachment is uploaded, using API? It seems not in the transaction payload.
Thanks in advance! |
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Normal topic
Hi,
One of our client reported this issue:
They received the following HTML response to a request instead of the JSON payload they typically received.
405 Not Allowed … |
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Normal topic
I was investigating the data captured by OneSpan and made available through the REST API and also, if I can use PowerBi to display the data. I am trying to use the completion report API (https://developer.esignlive.com/guides/feature… |
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Normal topic
Hi team,
There's no working example for list field in this guide:
https://developer.esignlive.com/guides/feature-guides/fields/
Can we add some supplementary information regarding this to this guide?
Thanks! |
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Normal topic
Hi Team,
Could you help me with API/JSON format to draw on a signature field .
Appreciate your help.
Thanks,
Ramki |
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Normal topic
Guys,
It has come to my attention that the header for the iPad version is different the both the desktop and the mobile version. See the attached image in the zip file.
We are hiding the Notary header on both the mobile and desktop… |
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Normal topic
Hey team,
Can we obtain the maximum amount of senders on the account using the API/SDK?
Thanks in advance! |
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Normal topic
We are successfully receiving EVENT NOTIFICATIONS on one of our service endpoints:
name=PACKAGE_COMPLETE, sessionUser=xxx, packageId=rf3254trfdsdsa-K3PDEY=, message=null, documentId=null, createdDate=2019-08-07T14:14:58.508Z… |
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Normal topic
Hi,
I am using spring boot rest template to create onespan package. I am trying to upload multiple files under key word "file" and json structure as "payload".
But I am getting 400 bad request. I have also checked whether the byte array… |
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Normal topic
Guys,
I've ran across a feature that I cannot seem to test and would love to get some clarification on this.
If I have a signer who has 3 documents to sign. They sign two of the documents and refuse to sign the last document. We then… |
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Normal topic
Guys -
Is there an API call where I can return the document list by signer? I know I can get this information just by doing a GET to the package but that also brings back more than what I need. I can also do the DocumentVisibility API… |
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Normal topic
i am using sand box API with PHP for electronic signature but it shows authentication error. Please advice what is missing
//Define api key and api url
private $url = "https://sandbox.esignlive.com/api";
// private $key = "your… |
